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Inspiring
February 9, 2024
Answered

InDesign (19.x) freezes when not in focus

  • February 9, 2024
  • 2 replies
  • 1308 views

On macOS 14.x, InDesign 19.x freezes when not in focus. 

It is clear when I have two apps next to each other, of which one is InDesign, or when InDesign is on a different display. 

Moving the cursor over the not-in-focus InDesign window, the spinning ball appears and it is also stuttering.

I am aware the InDesign is not officially compatible with Sonoma, but if that's all one has... 

This topic has been closed for replies.
Correct answer Inélsòre

Hi @Inélsòre,

 

Sorry to hear you've started experiencing the issue again. Would you mind telling us the exact version of InDesign? Is it 19.2 or 19.3? Is it possible for you to record a video of the issue and share it with us for investigation purposes? 

 

We will try our best to investigate it further with the team.

 

Thanks,

Harshika


I believe I owe everyone an apology, since it seems not to be InDesign at fault here, but an app I used to rely upon back on my Intel Mac, AppTamer. 

This app slows or stop apps not being used actively to optimise energy consumption. It's a great app for Intel Macs and it helped my ageing beast survive a few hours more on battery. On Apple Silicon, though, this is close to useless and, discovery!, I've found that it had set InDesign to be stopped completely when not in front, instead of just slowing it down if—when not in front—it's consuming too much energy. 

I have turned all this off for now, and it seems that InDesign is back to working as expected.

2 replies

Robert at ID-Tasker
Legend
February 10, 2024

How much RAM do you have?

 

Inspiring
February 10, 2024

36 GB... M3 Max...

InélsòreAuthorCorrect answer
Inspiring
March 12, 2024

Hi @Inélsòre,

 

Sorry to hear you've started experiencing the issue again. Would you mind telling us the exact version of InDesign? Is it 19.2 or 19.3? Is it possible for you to record a video of the issue and share it with us for investigation purposes? 

 

We will try our best to investigate it further with the team.

 

Thanks,

Harshika


I believe I owe everyone an apology, since it seems not to be InDesign at fault here, but an app I used to rely upon back on my Intel Mac, AppTamer. 

This app slows or stop apps not being used actively to optimise energy consumption. It's a great app for Intel Macs and it helped my ageing beast survive a few hours more on battery. On Apple Silicon, though, this is close to useless and, discovery!, I've found that it had set InDesign to be stopped completely when not in front, instead of just slowing it down if—when not in front—it's consuming too much energy. 

I have turned all this off for now, and it seems that InDesign is back to working as expected.

Steve Werner
Community Expert
Community Expert
February 9, 2024

You need to tell us exactly which version of Sonoma you are running. The latest version 14.3 seems to solve the display problems seen in earlier versions of Sonoma and otherwise work OK. If you don't have the latest version, please update to it.

Inspiring
February 9, 2024

I have 14.3; will try to update later to 14.3.1 to see if it improves. 

I have definitely seen improvements from 14.0-2: that is, 1-2 seconds after switching to InDesign, it awakes fine, but the issue is still there for me. 

I have not seen the freezes after start that others reported, FWIW.

Steve Werner
Community Expert
Community Expert
February 9, 2024

Have you tried restoring your preferences and caches. Here's how:

 

https://www.rockymountaintraining.com/adobe-indesign-rebuilding-preferences-cache/