Indesign 20.2 crashing error: Adobe InDesign is shutting down. A serious error was detected

[adamg52283676]

Help! 

My 2025 indesign version 20.2 is crashing constantly - i keep getting this message and it's dangerous with working files as it's already corrupt one:

"Adobe InDesign is shutting down. A serious error was detected. Please restart InDesign to recover work in any unsaved InDesign documents."

Using M4 Mac Mini
I'm saving to a hard drive or mac and not cloud
I've deleted preferences in the library, resetpreferences in the app plus also unstalled indesign and redownloaded it. 

All no effect 😞

Any ideas?

<Title renamed by MOD>

[Robert at ID-Tasker · Accepted solution]

What OS version?

Do you use Typeface app? People report problems and disabling it fixes the problem.

There is 20.3 update.

[Laubender]

@Robert at ID-Tasker said: "here is 20.3 update."

Hi Robert,

don't think so. The latest what I can see in the Creative Cloud Desktop App is InDesign version 20.2.

FWIW: Currently I also have a problem with constantly crashing with that version. Every time I click the View menu InDesign 2025 is crashing; without any error message. Resetting cache and preferences did not help for now, because when I remove the folders for cache and preferences with every restart of InDesign 2025 is not starting up with fresh preferences , but copies the preferences from my InDesign 2024.

Regards,
Uwe Laubender
( Adobe Community Expert )

[Robert at ID-Tasker]

@Laubender 

You're right - I've confused it with 19.5.3 update. Sorry.

[Laubender]

I said: "FWIW: Currently I also have a problem with constantly crashing with that version. Every time I click the View menu InDesign 2025 is crashing; without any error message."

I resolved the issue with a clean install of InDesign 2025 version 20.2.

Means: I hid every preference or cache folders of previous versions. Also the installation folders of previous versions of InDesign before installing. That worked so far. The crucial part was, so I think, not to migrate previous preferences.

Regards,
Uwe Laubender
( Adobe Community Expert )

[adamg52283676]

I'm on OS 15.3.2

I just read about the Typeface issue (which i'm using) so i've just disabled auto activation to see if that makes a difference, so far so good but will report  back later today after going through a few files

[Abhishek Rao]

Hi @adamg52283676,  

Thanks for reaching out, and thanks to our experts for guiding you on the Typeface issue. Since it’s a known cause of crashes when closing files, hopefully, this fix works for you. Looking forward to your update. Let me know if the crash still occurs.  

^

Abhishek

[adamg52283676]

SOLVED!

I can happily say that Typeface is the problem, I turned off auto activation and it hasn't crashed once! Thanks again to this forum for discovering this 

[TögemannWerke]

Same here, InDesign 20.2 crashing in one Line, same as InCopy and yes, I m using Typeface as well. For now i go back to InDesign 20.1, that runs fine with Typeface.

I hope there will be an update to fix this soon, from Typeface or Adobe. Disable Typeface make no sense for me and my workaround.

MacBookPro 16 M3 max, MacOS 15.3.2 (but 15.3.2 wasn´t better in this case)

[rovkev]

This worked for me too... WTH?!?

So who is going to release the fix?... we will see.

Thanks community!