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InDesign 20.5 Cannot create package folders

New Here ,
Oct 20, 2025 Oct 20, 2025

Using InDesign version 20.5 on Windows 11 and getting the error message "InDesign could not package the document "XXX".  Cannot create package folders.

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Community Expert ,
Oct 20, 2025 Oct 20, 2025

You might try rebooting to see if the problem persists.

You might try emptying the Temp folders to see if the problem persists.

You might try resetting preferences, too. Here is a compendium of reset approaches.

Mike Witherell
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New Here ,
Oct 21, 2025 Oct 21, 2025
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Thank you Mike.  I'll look at each of these ideas.  InDesign worked correctly when it was version 19, but upgrading to 20 was the start of this issue.

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