InDesign 20.5: CRASH REPORT! File won't open.

Hi Pashu,

Just checking in to check how things are going. Were you able to resolve the issue, or are you still experiencing the same behavior?

Hi @Pashu,

Thanks for sharing the screenshot and sorry to hear you're facing this crash issue. I was able to locate your crash report using the email linked to your community account, and I've passed it along to the product team for investigation.

In the meantime, it would really help if you could share the affected file with us via DM on the community (especially if it contains confidential content), so we can try to reproduce the issue on our end. Also, could you let me know when exactly the crash occurs? Does it happen right at launch or while using a specific tool or applying an effect?

While we wait to hear back from the team, I'd recommend trying the troubleshooting steps mentioned in this article: https://adobe.ly/3JcS5OY. Let me know how that goes, and I'll stay in touch as soon as I hear more from engineering.

Looking forward to your reply.

Abhishek