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Indesign 2018 has just so many problems

Explorer ,
Nov 27, 2017 Nov 27, 2017

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Can someone out there help me.I have upgraded to the latest Indesign suite-18, and Adobe Indesign is really not working. It is not showing my master page elements, the style sheet is not working, it does not automatically back up if I crash...and I can go on and on, but I cannot get through to anyone. What do I do? I have taken out all the preferences already.

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correct answers 1 Correct answer

Adobe Employee , Dec 06, 2017 Dec 06, 2017

The IDML file conversion service is now available.

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Adobe Employee ,
Nov 27, 2017 Nov 27, 2017

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Hi,

Can you let us know if you are on Mac or Win?

Did you clean both cache and preferences by manually going to the folder locations and then also deleting the trash? Troubleshooting 101: Replace, or "trash" your InDesign preferences

Are you on the latest 13.0.1 version of Indesign? November 2017 (13.0.1) release of InDesign CC Release Notes

-Aman

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Participant ,
Nov 27, 2017 Nov 27, 2017

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Why aren't there instructions like this during install?

Why are you sending out beta versions?

We make monthly payments, the least you could is test your products instead of making us do it.

This is an incredibly horrifying version. I saved a file, tried to package it and it crashed just like 2017 did when it first came out. I had to wait until an update before I could use it.

Unbelievable.

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Participant ,
Nov 27, 2017 Nov 27, 2017

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Why don't you at least turn on the IDML File Conversion Service?

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Adobe Employee ,
Nov 29, 2017 Nov 29, 2017

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Hi Bufftom,

Can you please let us know in what version you are asking for IDML Conversion service. It is not needed for CC 2018 as it is the highest version.

Are you not able to convert CC 2018 document when opening in CC 2017? Are you signed in with your Adobe ID, please try sign-out and sign-in once.

Thanks

-Anshul

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Adobe Employee ,
Dec 06, 2017 Dec 06, 2017

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The IDML file conversion service is now available.

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Explorer ,
Dec 07, 2017 Dec 07, 2017

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I am working on a mac, high seirra 10.13.1, and indesign 2018.

I am just wanting this indesign to work

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