I have a potentially similar issue with InDesign CC 2019 (v14.0.1) on Windows 10. Occasionally when I first open ID, none of the keyboard commands work. For example, the selection tool is currently in use, so I'll press "T" to to use the text tool, but nothing happens. The workaround I found to alleviate this is to click into any text box on the properties bar and then hit the escape key until I lose focus of that item. The tools are once again responsive to the keyboard, at least until I close and restart ID. I don't recall having this issue until the past few months.
I've basically done similar to this already as well as deleted and re-created my setting several times and also re-installed InDesign. I don't see how messing around with file permissions and settings yet again will fix this, considering that the core problem is easily bypassed by disabling Preferences -> General -> Show "Start" Workspace When No Documents Are Open. I don't observe turning off that option as an actual fix, because then it's forcing me to use InDesign in a manner I don't prefer. I'd rather that the programmers find the actual problem and resolve it so that InDesign is a better product.
Again, I've not noticed this problem until about 3rd or 4th quarter 2018. It may have been an issue for me ever since the "Start" Workspace was introduced (can't remember when that was), but I maybe didn't realize it right away or perhaps I was opening files differently (drag and drop don't cause the problem for me).
This happens to me too, using 15.0.1, when I minimize my Indesign, and then go back to it, none of my shortcut keys work unless i type some or change text first.
So I've been having the same issue for months (tried all the usual fixes), just upgraded to 15.0.2... and it still happens. I'm on OSX 10.14.5.
This is what's consistent for me (seems to have to do with the application frame):
On first launch, every time, I cannot use cmd +O or +N to open or create a new document.
If I use the File menu to open or create a new file first, then all my shortcuts work fine after that (doesn't matter whether I keep that file open or not, it just wants me to use the menu to do it first time).
If I launch by opening an INDD file from Finder, keyboard shortcuts work straightaway.
On first launch, if I turn the application frame (under Window) off and on again, then keyboard shortcuts work straightaway.
If I turn off the application frame, relaunch ID, then keyboard shortcuts will work fine straightaway.
If I turn on the application frame after launching, they will work that time, but won't work the next time I relaunch.
Writing to say this is STILL an issue in March 2021. I have to restart my iMac several times throughout the day just to maintain InDesign's shortcut functionality, but the fix is only temporary. What Foggy1989 described in their post is exactly the issues I'm facing.
I have the latest macOS, everything is updated, I've tried reinstalling InDesign, reinstalling CC, deleting preferences, removing browser extensions, all of it.
To be honest, none of us should have to jump through all of these hoops just to restore InDesign's core functionality. Why hasnt a patch or update been released in the two years since this thread was created to fix this problem? Why are other applications and 3rd party programs interfering with Adobe's functionality in the first place??
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