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inkling23
inkling23
Participant
July 9, 2020
Answered

InDesign 2020 (15.1.1) stuck while "activating font" on macOS Catalina

  • July 9, 2020
  • 23 replies
  • 111028 views

 

CC reports a font could not be activated due to a conflict, yet the "Activating Font" task is stuck until I quit InDesign. When I try to export a PDF, it is stuck behind these never-ending tasks in the queue, thus preventing me from exporting it. Bug?

(MacOS Catalina 10.15.4, Indesign 15.1.1)

 

 

{Renamed by MOD}

 

    Correct answer paulb6672322

    I was also stuck in an endless loop of "activating font" - in this case default Minion Pro.

     

    My workaround:

    Ctrl + Alt + Delete > End Task

    Update Creative Cloud

    Update InDesign to 16.0.1

     

    Solved! 

    23 replies

    Show previous replies
    sadie_lofi
    sadie_lofi
    Participant
    July 29, 2020

    I am also having this issue woth 15.1.1. Tried the help link steps with no avail. Must be a google font syncing issue. Went back to v15.1 from 15.1.1 and works fine. 

      Sheena Kaul
      Sheena Kaul
      Legend
      July 20, 2020

      Hi there,

       

      I'm hoping that the issue is resolved for you. 

      If the above-mentioned solution or suggestion helped, please mark it correct.

      If not, do let us know so that we can assist you further.

       

      Regards,

      Sheena

      Srishti Bali
      Srishti Bali
      Legend
      July 11, 2020

      Hi there,

       

      Sorry to hear about this trouble. Looks like there is some issues with Font syncing. Please try steps share on this help article (https://helpx.adobe.com/in/fonts/kb/troubleshoot-font-activation.html) and let us know how it goes.

       

      Regards,

      Srishti

        M
        Marcus5C7C
        Participant
        October 20, 2020

        Thank you this helps! 

         

        My issue was the fonts were already somewhere in my computer. I hunted them down, deleted them, dis-activated from Creative cloud, and then reactivated my font family, and Voila! 

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