InDesign 2021 crashes when I try to hyperlink

Forum|Forum|4 years ago
May 26, 2021
3 replies
626 views

Hello,

I've recently updated my operating system (macOS Big Sur version 11.4) and everytime I try to hyperlink text it crashes the program. The app is up to date. Please help!

Thank you,

Silvia

Bug

This topic has been closed for replies.

Correct answer Silvia Creative

Note: The resetting the InDesign preferences worked.

Lauren Bajorek

Participant

Hi Derek,

Can you please expand on 'resetting your InDesign preferences'? Is there something here regarding Hyperlinks I need to specifically manage ?

I am experiencing the same issue with two hyperlinks in my TOC being corrupted. Another thread suggested saving as IDML though this didn't work for me.

Thanks!

Lauren

Derek Cross

Community Expert

Which version of InDesign?

How much RAM and spare disk capacity do you have?

Have you tried resetting your InDesign preferences?

S

Silvia CreativeAuthor

Participant

Hey Derek: I'm using InDesign 2021. And I'm on a MacBook Pro (15-inch, 2018) with memory of 32 GB 2400 MHz DDR4. Both the program and operating system are update to date.

S

Silvia CreativeAuthorCorrect answer

Participant

Note: The resetting the InDesign preferences worked.

Nancy OShea

Community Expert

[Moderator moved from Using the Community (forums) to InDesign.]

Nancy O'Shea— Product User & Community Expert

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