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Reverb20117974
Participating Frequently
September 26, 2023
Answered

InDesign 2023 (18.5, 18.4 etc) keeps crashing when launching the second time after each new install

  • September 26, 2023
  • 3 replies
  • 804 views
InDesign 2023 keeps crashing, whenever I start it the second time after a fresh install. I'm on macOS.
Currently I have to uninstall and reinstall InDesign whenever I want to use it (daily at the moment).
Also tried earlier 18.x version, but the problem persists.
 
Here are all methods I've tried already without success:
 
  • Delete all Adobefnt10.lst files (none were present)
  • Deactivate all fonts (as far as macOS allows deactivating fonts)
  • Run macOS in "Safe Boot" mode (InDesign doesn't star neither)
  • Remove plugins (none were installed)
  • Completely uninstall Indesign with preferences and reinstall (Indesign only starts the first time)
  • Manually remove settings in [username]/Library/Preferences/Adobe InDesign/
  • Remove any data in [username]/Library/Cache/Adobe InDesign/
 
InDesign doesn't give any message why it crashes nor that it crashes.
I've also read the active thread about problems in InDesign 2022, but this is 2023 and only on second time launches.
 
Any more ideas?
 
All the other Adobe software runs fine.
    This topic has been closed for replies.
    Correct answer Bill Silbert

    InDesign version 18.5 is known to have problems running on versions of Ventura earlier than 13.5.1. The current version of Ventura is 13.6. Updating to the latest Ventura has fixed the problem for many users (myself included).

    3 replies

    R
    RenskeD
    Participant
    September 27, 2023

    Thank you for the sollution. Systemupdate to Ventura 13.6 worked for me as well!

    Bill Silbert
    Community Expert
    Bill SilbertCommunity ExpertCorrect answer
    Community Expert
    September 27, 2023

    InDesign version 18.5 is known to have problems running on versions of Ventura earlier than 13.5.1. The current version of Ventura is 13.6. Updating to the latest Ventura has fixed the problem for many users (myself included).

      R
      Reverb20117974Author
      Participating Frequently
      September 27, 2023

      thank you @leo.r and @Bill Silbert, your hints solved my issue!

      After installing the macOS update to 13.6, InDesign 2023 now launches again, whenever I want to. 🙂

        leo.r
        Community Expert
        leo.rCommunity Expert
        Community Expert
        September 26, 2023

        you don't mention your macOS version - so update to the latest macOS version, if needed.

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