Copy link to clipboard
Copied
Hi Team
Indesign has updated itself over the weekend to 19.0. I am running Windows 10 Enterprise Version 22H2.
Since then the Control Z keyboard short cut will not work.
When I go to Edit > Undo from the top menu it is grayed out.
Also the when resizing a text box the content will not flow to the new size or shape of the box until I click inside the text box.
Is there an update or work around for these issues / bugs
It was all working fine on friday before the update.
Thanks
Rod
Copy link to clipboard
Copied
Hi @Rod31831076hort,
Thank you for getting in touch. I've attempted to replicate the problem on my Windows computer, but I haven't encountered the same issue. Could you please confirm whether this problem occurs with all files or just with new ones? You might want to try making some changes to the document and then use Ctrl + Z to undo those changes. Alternatively, you could try doing the same in a new file to see if the issue persists.
If the problem still persists, please follow these steps:
Please let us know if these steps resolve the issue. We're committed to investigating further and providing you with the best assistance.
Thanks,
Harshika
Copy link to clipboard
Copied
No did not solve the issue
Copy link to clipboard
Copied
I am also having the same issue, I am currently on inDesign 19.0 using a converted document from an older verion of inDesign (8.0).
Copy link to clipboard
Copied
Also having this issue... were there ever any answers to resolve?
Copy link to clipboard
Copied
Try resetting your preferences:
Windows: Start InDesign, and then press Shift+Ctrl+Alt. Click Yes when asked if you want to delete preference files.
macOS: While pressing Shift+Option+Command+Control, start InDesign. Click Yes when asked if you want to delete preference files.
A dialog will appear asking to delete the InDesign Preferences, select 'Yes' on this dialog.
Further info and instructions here if needed:
https://helpx.adobe.com/in/indesign/kb/indesign-preferences-support-file-locations.html
--------
If a document is not behaving well then try
File>Export
Choose IDML
Open the IDML in InDesign
Save the file as a new InDesign file with a new name
See if the issue persists.
-----------------------------
Reinstalling rarely fixes everything - you can do a complete reinstall using the
Creative Cloud Cleaner Tool https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html
Copy link to clipboard
Copied
Still have the same problem.. awnser from @Eugene Tyson also doesnt work
Copy link to clipboard
Copied
None of the three worked?
Copy link to clipboard
Copied
Open a document and make an obvious change like drawing a new frame. Is the menu still grayed out?
Does it happen with all documents or just pre-existing ones?
Does Cntl-Z work in other programs?
Here is a step-by-step guide to troubleshooting your program and/or document:
https://www.ideastraining.com/TutorialsAndTips/TroubeshootInDesign.html