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InDesign 2023 Gradient Panel empty

Explorer ,
Nov 13, 2022 Nov 13, 2022

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With the last update, my gradient panel in InDesign just shows up empty. Even with a gradient swatch selected, the panel never shows any info, and the menu in the upper right only says "hide options" (see screenshot). Anyone else encounter this or have any suggestions?Screen Shot 2022-11-13 at 1.45.02 PM.png

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correct answers 1 Correct answer

Explorer , Nov 18, 2022 Nov 18, 2022

I uninstalled InDesign and reinstalled and that seemed to fix the problem...thanks.

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Community Expert ,
Nov 13, 2022 Nov 13, 2022

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Hi @jerrypennington:

 

Rebuild your preference/cache:

https://www.rockymountaintraining.com/adobe-indesign-resetting-preferences-and-deleting-the-cache/

 

And next time, consider not importing preferences from the prevous version when you install an update. This sort of thing happens more than it should.

 

~Barb

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Adobe Employee ,
Nov 18, 2022 Nov 18, 2022

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Hi @jerrypennington,

 

Hope you're doing well!

 

We would like to follow up on your issue. Are you able to resolve the issue by following our expert advice? Please feel free to update the discussion if you need further assistance from us.

 

We would be happy to help.

 

Thanks,

Harshika

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Explorer ,
Nov 18, 2022 Nov 18, 2022

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I uninstalled InDesign and reinstalled and that seemed to fix the problem...thanks.

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Adobe Employee ,
Nov 18, 2022 Nov 18, 2022

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Glad to hear you are able to resolve the issue and thanks for sharing the solution that worked for you. Please feel free to reach out to us in the future for any query in future.

 

We would be happy to help.

 

Thanks,

Harshika

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New Here ,
Feb 20, 2023 Feb 20, 2023

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I have had similar issues with the gradient tool. The options to reverse and change the angle are grayed out and the dropdown doesn't function at all. (See screenshot) The only thing that fixes it is resetting the preferences. It's a hassle to have to reset the prefs so frequently. Are there any plans to fix this bug?

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