• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers

InDesign 2023 Gradient Panel empty

Explorer ,
Nov 13, 2022 Nov 13, 2022

Copy link to clipboard

Copied

With the last update, my gradient panel in InDesign just shows up empty. Even with a gradient swatch selected, the panel never shows any info, and the menu in the upper right only says "hide options" (see screenshot). Anyone else encounter this or have any suggestions?Screen Shot 2022-11-13 at 1.45.02 PM.png

TOPICS
Bug

Views

239

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Explorer , Nov 18, 2022 Nov 18, 2022

I uninstalled InDesign and reinstalled and that seemed to fix the problem...thanks.

Likes

Translate

Translate
Community Expert ,
Nov 13, 2022 Nov 13, 2022

Copy link to clipboard

Copied

Hi @jerrypennington:

 

Rebuild your preference/cache:

https://www.rockymountaintraining.com/adobe-indesign-resetting-preferences-and-deleting-the-cache/

 

And next time, consider not importing preferences from the prevous version when you install an update. This sort of thing happens more than it should.

 

~Barb

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Nov 18, 2022 Nov 18, 2022

Copy link to clipboard

Copied

Hi @jerrypennington,

 

Hope you're doing well!

 

We would like to follow up on your issue. Are you able to resolve the issue by following our expert advice? Please feel free to update the discussion if you need further assistance from us.

 

We would be happy to help.

 

Thanks,

Harshika

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Nov 18, 2022 Nov 18, 2022

Copy link to clipboard

Copied

I uninstalled InDesign and reinstalled and that seemed to fix the problem...thanks.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Nov 18, 2022 Nov 18, 2022

Copy link to clipboard

Copied

LATEST

Glad to hear you are able to resolve the issue and thanks for sharing the solution that worked for you. Please feel free to reach out to us in the future for any query in future.

 

We would be happy to help.

 

Thanks,

Harshika

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines