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InDesign 2023 server error

Explorer ,
Jan 20, 2023 Jan 20, 2023

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Hi,

 

We are getting the following error while running InDesign 2023 server on Ventura and Monterey during startup.

 

asaxena_0-1674218136635.png

We also see the below error log in console

asaxena_1-1674218207721.png

 

We don't get this error with our plugins on InDesign 2022 server.

 

What could be causing this as we are unable to ascertain if it is because of our plugins. Need help and advice here.

 

Thanks

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Valorous Hero ,
Jan 20, 2023 Jan 20, 2023

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If that would be due to your plugins, wouldn't that make sense to give it a try without your plugins loaded? If error persists, you could discard your plugin responsability. 

My 2cts

Loïc

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Explorer ,
Jan 20, 2023 Jan 20, 2023

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Yes, that's indeed true. I did exactly as you suggested and found that the issue persists. So, it appears to be unrelated to our plugins. 🙂

 

Thanks a lot for your suggestion.

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Valorous Hero ,
Jan 22, 2023 Jan 22, 2023

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LATEST

Debugging by iterative subtraction 😉

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Community Expert ,
Jan 20, 2023 Jan 20, 2023

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If your plugin is not the culprit then I am not sure but it could be something related to IDS itself. A similiar issue was reported sometime back as well. See the following link

https://community.adobe.com/t5/indesign-discussions/error-quot-asio-async-connect-error-asio-system-...

How about asking Adobe technical support for assistance. I suppose with IDS you would be entitled some form of specialized technical support.

-Manan

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