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Doug Forbes
Participant
August 8, 2023
Beantwortet

InDesign 2023 Won't Launch. I have to delete Cache every time.

  • August 8, 2023
  • 4 Antworten
  • 1519 Ansichten

InDesign 2023 Won't Launch. (Mac Studio 22)

I uninstalled/reinstalled. Launches once, then after closing app, it won't launch again.

 

I have discovered it has something to do with the Cache. If I delete the 'Adobe InDesign' folder in my 'Caches' folder, it will launch fine. (it creating a new cache'Adobe InDesign' folder in the 'Caches' folder).

 

But still. after closing app, it won't launch again. 

So, now I'm deleting cache folder every time to lauch. Please advise.

Dieses Thema wurde für Antworten geschlossen.
Beste Antwort von leo.r

If you're running InDesign 18.5, then it appears that many users experience the same issue (judging by the amount of similar posts on the forum).

 

First, update to macOS 13.5. It solved the issue for some users.

 

If it doesn't help, then users recommend to install an earlier version - preferably 18.3. You can do it from the Creative Cloud app:

 

 

 

 

4 Antworten

L
lizhal
Participant
August 21, 2023

I'm having this same issue too. The only way for me to get around it is to uninstall and reinstall every time I want to use it. Either that or never close the app. This is not a good solution. Not sure what is going on. Any resolution on your end?

leo.r
Community Expert
leo.rCommunity ExpertAntwort
Community Expert
August 21, 2023

If you're running InDesign 18.5, then it appears that many users experience the same issue (judging by the amount of similar posts on the forum).

 

First, update to macOS 13.5. It solved the issue for some users.

 

If it doesn't help, then users recommend to install an earlier version - preferably 18.3. You can do it from the Creative Cloud app:

 

 

 

 

E
Eric28212647ltnb
Participant
August 8, 2023

I'm having the same problem. Deleting cache and preferences is not helping.

D
dean ke33363614
Participant
August 8, 2023

Having the same problem - started yesterd, 08/07/2023

M
Margot27592501erg2
Participant
August 8, 2023

I have the same problem... I don't know wath to do. I uninstalled and reinstalled Indesign and after closing the app it won't lacuh again.

L
LaetitiaDumez
Participant
August 8, 2023

Same problem here, and can't find a solution.

I have to uninstall and reinstall every time I want to use the Indesign. After closing once, it won't launch. 

 

    Steve Werner
    Community Expert
    Steve WernerCommunity Expert
    Community Expert
    August 8, 2023

    I'd suggest deleting both your preferences and your cache as a troubleshooting step. Here are some directions:

     

    https://www.rockymountaintraining.com/adobe-indesign-rebuilding-preferences-cache/

      D
      Doug ForbesAutor
      Participant
      August 8, 2023

      Thanks to the reply. 
      I did that. Also, when I reinstalled, I had it delete all preferences. 
      Problem continues.

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