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J
Jerome AAA
Participant
October 12, 2023
Answered

Indesign 2024 crashes when saving INDD 2023 files

  • October 12, 2023
  • 1 reply
  • 1061 views

Since Indesign update to version 2024, I am able to open Indesign 2023 files but when I try to save them, Indesign stops responding. ( save as and save a copy have the same results).

- Any idea on how to solve it?

-Is it possible to downgrade back to 2023 version?

 

Thanks!

    This topic has been closed for replies.
    Correct answer Mike Witherell

    The CC App let's you install the previous version. But tell me, when you installed 2024, did you choose to migrate old settings to new install? That seemed to make problems in the past. If you do uninstall and reinstall, try without migrating settings.

    1 reply

    Mike Witherell
    Community Expert
    Mike WitherellCommunity ExpertCorrect answer
    Community Expert
    October 12, 2023

    The CC App let's you install the previous version. But tell me, when you installed 2024, did you choose to migrate old settings to new install? That seemed to make problems in the past. If you do uninstall and reinstall, try without migrating settings.

    Mike Witherell
      J
      Jerome AAAAuthor
      Participant
      October 12, 2023

      Thanks for the idea. I uninstalled and reinstalled 2024 version but I don't have the option to "migrate or not settings". I had it when I firstly upgrade from 2023 to 2024....

      J
      Jerome AAAAuthor
      Participant
      October 12, 2023

      UPDATE:

      1. Uninstalled 2024.
      2. Reinstalled 2023
      3. Updated 2023 to 2024 without migrating settings.
      4. It works!
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