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Participant
November 23, 2023
Answered

Indesign 2024 crashing daily

  • November 23, 2023
  • 2 replies
  • 978 views

Can anyone help, since installing Indesign 2024, it crashed when opening. I have to keep unistalling this and reinstalling daily. I've tried to contact adobe but get the automated chat that isn't helpful. I'd like to email a complaint to adobe as it's affecting my workflow but can't find an email address. Any help welcome, thanks.

This topic has been closed for replies.
Correct answer leo.r

If you're on macOS Ventura then update to the latest version (macOS 13.6.x), just don't upgrade to macOS 14 as it's not fully supported yet. If none of this applies then let us know your versions of operating system and InDesign.

2 replies

leo.r
Community Expert
leo.rCommunity ExpertCorrect answer
Community Expert
November 23, 2023

If you're on macOS Ventura then update to the latest version (macOS 13.6.x), just don't upgrade to macOS 14 as it's not fully supported yet. If none of this applies then let us know your versions of operating system and InDesign.

Participant
November 23, 2023

Thank you, I'm on macOSVentura. Will upgrade to the lastest verison and hopefully it helps.

Robert at ID-Tasker
Legend
November 24, 2023

This seems to ahve worked, thank you for your help and so quickly!


Next time, please include system info - platform, OS version, ID version - in the opening post - you would've received info about updating to the right version of OS in the 1st reply.

 

Participant
November 23, 2023

Thank you, I'll look at some of these in the morning as it's fine for a whole day and then crashed first thing!