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Participant
December 15, 2023
Answered

InDesign 2024 has Suddenly Stopped Opening

  • December 15, 2023
  • 2 replies
  • 1414 views

Tonight my InDesign 2024 has completely stopped opening. I click on the icon to open the software, the small open screen pops as the software begins to load and then POOF... it crashes. I have NO idea why it has started doing this but it is very concerning for I have a project that I cannot access and work on. What on earth is going on? I have tried rebooting my computer. At a complete loss.

This topic has been closed for replies.
Correct answer Rishabh_Tiwari

Hi,

 

Glad to hear that it's working now. If anyone else experiencing a similar issue, you can try the suggestions shared in this article

Thanks

Rishabh

2 replies

leo.r
Community Expert
Community Expert
December 15, 2023

If you're on macOS Ventura then update to the latest version of Ventura (13.6.x), just don't upgrade to macOS 14 Sonoma. Otherwise, follow the directions posted by Steve.

Participant
December 22, 2023

I had to remove the software and then reinstall it. Now works!

Rishabh_Tiwari
Rishabh_TiwariCorrect answer
Legend
January 15, 2024

Hi,

 

Glad to hear that it's working now. If anyone else experiencing a similar issue, you can try the suggestions shared in this article

Thanks

Rishabh

Steve Werner
Community Expert
Community Expert
December 15, 2023

It would be helpful to know what operating system you're running, just instead it's not compatible with InDesign..

 

Usually restoring InDesign caches and preferences can help deal with a problem like that. Here's how:

 

https://www.rockymountaintraining.com/adobe-indesign-rebuilding-preferences-cache/