InDesign 2024 Lock File Issue Leading to File Corruption

[bart@beeldvang.nl]

We are using indesign 2024 and we were able to open the same file from our work server at the same time. Now the file is corrupted! Is there a solution for this?

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[bart@beeldvang.nl]

It happened on Mac OS Ventura version 13.5 and Indesign 19.5

[Abhishek Rao]

Hi bart@beeldvang.nl,

Thanks for reaching out, and I'm sorry you're having trouble with the lock file in InDesign 2024.

To help us better understand and resolve the issue, could you please let us know if the file is stored on a remote server? If so, try moving the file locally to your machine and then attempt to open it.

Also, as you shared that you are using macOS Ventura version 13.5, would you mind updating it to macOS Sonoma 14.6? 

It would also be helpful if you could share a screenshot of any error message that appears when trying to open the file. Additionally, if possible, please share the .indd file with us for testing.

For further assistance, you may find this article helpful: Troubleshoot damaged InDesign documents (https://adobe.ly/4dZ6xEw)

Looking forward to helping you resolve this!

Thank you, 
Abhishek Rao

[Robert at ID-Tasker]

It happened on Mac OS Ventura version 13.5 and Indesign 19.5

By bart@beeldvang.nl

If the file is corrupted - there is not much you can do. 

Do you have backup copies? 

You can try this:

http://kasyan.ho.ua/indesign/all/blind_open_and_idml-export.html