InDesign 2025 can't replace PDF

Forum|Forum|1 year ago
March 3, 2025
1 Antwort
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We create print PDF's from InDesign files. If there is an error we are unable to replace the original PDF. It says the file is in use, it is not selected and it is not open. We are unable to delete the file also. We have to go to another computer and delete the file from our smb server, shut down both computers and then redo the PDF. Can someone tell me what is causing the file to get stuck in our systems?

Import and export

James Gifford—NitroPress

Legend

You don't say what OS/platform your systems are on.

You are aware of the erratic bug in Windows where if a file is selected in a folder list and preview is active, some apps and processes will see the file as "open in another application"?

Other than that, it sounds as if it's a network issue, with something somewhere not letting go of the file. There have been a few scattered reports of this recently, so it's possible something has happened and existing network/file access settings need to be changed on some systems.

Try this, though: export a PDF without opening it in Acrobat, automatically or otherwise. Can you delete/overwrite/update that file?

Geri1Autor

Participant

We are on Mac OS Sequoia 15.1. I am aware of the selection issue, and that is not the problem we are having. We export using InDesign. We check the PDF for accuracy in AcroBat. If an issue is found, we close AcroBat and go back to the InDesign file to correct the issue and re-export the file to a PDF. This is when the problem arises. Usually we can replace the original PDF, but lately we are unable to replace it. It says the file is in use, when in fact it is not. We have to delete the original PDF, shut down the computer, restart the computer and start over creating the PDF from InDesign. I'm also thinking it is a network issue, I'm just not sure how to resolve it or where to look for the network/file access settings that need to be changed.

James Gifford—NitroPress

Legend

As noted, there seems to be a spike in little network glitches like this; it may be a fault of v2025. A perfectly normal workflow, though.

Did you try the loop without opening the generated PDF first? That would at least remove Acrobat from the loop, or point towards any role it might be playing. (If it went that direction on a Windows system, I'd open Task Manager and kill all the Acrobat processes, just to see if that released the lock.)

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