InDesign 2025 crashes severalt imes the day

[johanna_2863]

Hello,

my InDesign 2025 crashes several times the day and there is no error message... whats the problem???

Thank you in advanced for your support!

[Abhishek Rao]

Hi @johanna_2863,

Thanks for reaching out. Could you confirm the exact version of InDesign 2025 you're using and the details of your operating system? Also, let me know if the crash happens right at launch, when using a particular tool or effect, or during a specific action. Is it happening with just one file or with all files? Do you see the Adobe Crash Reporter pop up when it crashes? If yes, please submit the crash report and share your email address with me via DM, so I can check the logs (ref: https://adobe.ly/41B4F0W).

In the meantime, please try the troubleshooting steps mentioned in this crash article: https://adobe.ly/45if8kn. It would also help to test the issue in Safe Mode to isolate it from any third-party apps, extensions, or services. You can check the instructions for Safe Mode here:
Windows: https://adobe.ly/3JgvBNd
macOS: https://adobe.ly/4mhmmes

Looking forward to your update.

Abhishek 

[nikunj.m]

Hi johanna_2863, 

Just checking in to check how things are going? Were you able to resolve the issue, or are you still experiencing the same behavior?

Thanks,
Nikunj

[johanna_2863 · Accepted solution]

Hey, now I work with the vision 20.4.1 and now I have no problems. Thank you for your support!

[HARSHIKA_VERMA]

Awesome. Glad to hear you're back on track. Please feel free to reach out to us in the future for any assistance.

Thanks,

Harshika

[Mike Witherell]

https://community.adobe.com/t5/indesign-discussions/reset-indesign-preferences-and-other-troubleshoo...