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chiara_7538
Participant
October 16, 2024
Answered

InDesign 2025 Crashes When Exporting PDFs from a Book (.indb)

  • October 16, 2024
  • 11 replies
  • 9531 views

Hello,

 

After updating to InDesign 2025, I have noticed significant performance issues. The program has become much slower, and every time I try to create a PDF from a book, InDesign crashes and closes entirely.

 

Can you please help me?

 

 

<Title renamed by MOD>

    Correct answer Abhishek Rao

    Hello @fernando_5528,

     

    Thank you for reaching out and sharing the details of your issue. It sounds like you're experiencing an unexpected crash when exporting to interactive PDF in InDesign 2025 (version 20.0).

    To help resolve the issue, I recommend updating InDesign to version 20.0.1, as this version includes several bug fixes and improvements. After updating, please test the export again to see if the problem persists.

    Let me know how it goes, and if the issue continues, we can explore further troubleshooting steps.

     

    Best,
    Abhishek Rao

    11 replies

    Show previous replies
    L
    Community Expert
    LaubenderCommunity Expert
    Community Expert
    October 16, 2024

    Hi @chiara_7538 ,

    did you build a new book from InDesign 2025 documents?

    Or did you use an old book file from e.g. InDesign 2024 and opened it with InDesign 2025?

     

    Regards,
    Uwe Laubender
    ( Adobe Community Expert )

    C
    chiara_7538Author
    Participant
    October 16, 2024

    I used an old book file (InDesign 2024), but I converted it and re-saved it before opening it in InDesign 2025

    Could this be causing the issue?  I'll try creating a new book directly in InDesign 2025.

     

    Abhishek Rao
    Community Manager
    Abhishek RaoCommunity Manager
    Community Manager
    October 17, 2024

    We have the same issue - also some of the links are linking to other documents in the book, so exporting through the book is the best way to maintain those links when the document is consolidated. The work is already done to apply the links in InDesign, therefore repeating the work by manually adding through Adobe is inefficient and costly. Seems to me it's a bug in the new version.


    Hi @sarahe6477353,

     

    Thank you for your feedback. I understand that exporting through the book is crucial for maintaining your links, and it sounds like you've encountered a frustrating issue.

    To help the product team address this potential bug in InDesign 2025, I recommend submitting a crash report. You can do this by following the instructions here: Submit Crash Reports.

     

    When submitting the report, please use the same email address you use to log in to the community. This will help us locate your submission more easily.

    Your input is invaluable in helping improve InDesign, so thank you for taking the time to do this! If you have any more questions or need further assistance, feel free to ask.

     

    Best,
    Abhishek Rao



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