Skip to main content
The Original Carillo
Participant
May 7, 2025
Question

Indesign 2025 Unstable

  • May 7, 2025
  • 1 reply
  • 285 views

A few times a week I experience instability with Indesign. For example, I just had to close the program because when I clicked File>New>Document the new doc window that opens would not allow me to select any options and would not create a new doc when I clicked the button. I couldn't select 'CLOSE' either. Indesign became complete locked up because the 'New Document' window stayed open and I couldn't close it without a force quit.

This occurs randonly and not just when creating a new document. I could be working on a job I've had opened all day and it will become unresponsive. There are times where I get odd color blocks showing up in my layout but its just on screen. This only happens when I work in Indesign.

I want to go back to a more stable version but I've already created so much in version 20.2 and sometimes I get reverse-compatability issues. Anyone else have issues with an unresponsive UI?   

1 reply

Mike Witherell
Community Expert
Community Expert
May 7, 2025

Hi Original,

Currently there are many things possibly upsetting InDesign.

Likely, you will experiment with resetting InDesign (which has 4 techniques)

Here is a run-down of nearly everything known in this troubleshooting compendium.

Mike Witherell
Anubhav M
Community Manager
Community Manager
May 7, 2025

Hello @The Original Carillo,

I hope Mike's suggestions helped resolve the problem. If not, kindly try running InDesign under Safe Mode (Windows / macOS) and under a different administrator account (Windows / macOS) and let us know if it helps.

Looking forward to hearing from you.

 

Anubhav