Answered

InDesign Undo history clears itself without user action

Forum|Forum|5 months ago
November 21, 2025
122 replies
74678 views

Undo steps disappear automatically while working.
Undo history resets to ~3 entries without any undo action being triggered.

This happens reproducibly every ~10 seconds.

Preflight is disabled.

Reproducible in:
- new documents
- local files (no cloud documents)
- fresh installs
- multiple machines

Windows 11.
Photoshop is not affected.

please help : (

Bug

Correct answer Harshika Verma

How can you say you don't understand?
We pay for programs that must be tested as stable BEFORE being released. We don't care about constant little innovations; we want STABLE programs that work.
Try to speak like professionals, as you should be.
Please review this and other threads, as we've been working with a program that contains bugs.
We're not grumbling, we're angry.

Hi All,

Thank you for your patience. The team has released a Fix for this issue is now available in the latest InDesign Prerelease build - 21.2.0.27

Please try out this Prerelease build and let us know if it resolves the issue.

If you are not already part of InDesign's Prerelease program and would like to join and try out the latest Prerelease build, please do the following:

* Go to https://adobe.ly/4qUXgUv

* Sign in with your Adobe ID (the Email ID associated with your Adobe account)

* Select ‘Available Programs’

* Find ‘InDesign Prerelease’ and click ‘Join’

* Once you’ve joined, go to the Creative Cloud Desktop Application on your machine, click on 'Apps' in the section on the left

* Select the 'Pre-release' tab – there you will find the InDesign (Prerelease) build

* To check the Build number of the Prerelease build, hover the cursor over the name – you will see the Build number 'v_________'

* Select ‘Install’

Thanks,

Harshika

Show previous replies

G

Giuseppe26594520b6d7

Participant

Hi, I have a problem with InDesign 2026. As you can see from the screenshots, at a certain point the history is reduced or deleted without me doing anything, or it doesn't allow me to go back more than 5/6 times. I have verified that the problem is not with the file but with InDesign: the problem occurs with several files. Is there a bug in InDesign 2026? My operating system is Windows 11 Pro. Could you kindly help me?

BobLevine

Community Expert

Is InDesign fully updated to 21.0.2? Do you have enough RAM? Have you tried the identical step in InDesign 2025?

G

Giuseppe26594520b6d7

Participant

Hi, yes, the version of InDesign is up to date, and I tried with InDesign 2025, but the problem was the same. I don't think it's a RAM issue: even though my PC is limited, the data shows that it is using 65% of the memory. I am attaching a screenshot with the InDesign file open. What do you suggest?

S

sandrac57029201

Participant

I used to have the option for multiple undos in InDesign but since updating to v21.0.2 last week, that function has seemingly disappaeread and I can now only go back one or two undos which is increasingly frustrating. Can anyone help please?

E

Eugene Tyson

Community Expert

Try resetting your preferences:

InDesign 19.3 and newer go to Preferences > General > and click on "Reset Preferences on Quit" and then quit and restart.

Or
Windows: Start InDesign, and then press Shift+Ctrl+Alt. Click Yes when asked if you want to delete preference files.
macOS: While pressing Shift+Option+Command+Control, start InDesign. Click Yes when asked if you want to delete preference files.
A dialog will appear asking to delete the InDesign Preferences, select 'Yes' on this dialog.

More in-depth cleanse of preferences

https://helpx.adobe.com/in/indesign/kb/indesign-preferences-support-file-locations.html

Reinstalling rarely fixes everything - you can do a complete reinstall using the
Creative Cloud Cleaner Tool https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

K

kurir_2563

I have exactly the same problem, and nothing helps: reset preferences, reinstal.

I

ipaugust

Participant

Finally I got a recording

You can see that after some tinkering, the itens on undo tab just vanish and are replaced, about 4 undos is the maximum I can get

Gravando_2025-11-24_225932.zip

Anubhav M

Community Manager

Hello @ipaugust,

Sorry for the late response. I have sent you a DM. Kindly check.

Anubhav

O

OliveiraJonatas

Estou com o mesmo problema. Já desinstalei, troquei a versão, mas o erro persiste.

I

ipaugust

Participant

Hi!

I am using Win 11 25H2 v. 26200.7171

I tried to record simulating the problem but, of course it did not happened again 😒

Thanks for your time, if I have the problem again I'll record and bother you guys again

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