InDesign app is damaged and should be moved to the trash

Same thing happens to me with every Lightroom update. I just go to Settings › Privacy & Security, find the temporary "Adobe [ProductName] was blocked…" section, and click Open Anyway.

More details here:

https://community.adobe.com/t5/lightroom-ecosystem-cloud-based-discussions/lr-app-is-damaged/m-p/15421302#M105950 

It'd be nice if Adobe fixed this. Seems to only affect a small number of customers, but it’s still annoying. It doesn’t happen with any other apps, even other Adobe ones—so something’s definitely off. And, yes, I tried the Creative Cloud Cleaner tool the first time I hit this, but it still occurs every udpate. 🤷

Phew! 😅 Again, I would just wait for a quiet moment, then completely remove and reinstall.

Let us know how that goes—we learn as much from user questions as you learn from us. Then we will be prepared the next time it comes up.

~Barb

I'm back to say one more thing: this is a macOS message and not an InDesign message. I found this:

When an application gets downloaded from any source other than those that Apple seems suited, the application gets an extended attribute "com.apple.Quarantine". This triggers the message: "<application> is damaged and can't be opened. You should move it to the trash."

Please be sure to always and only download Adobe apps from the Adobe website. If you find a free/low-cost option elsewhere, it is typically "non-genuine" (aka pirated) and the pirated versions often come with malware. It's not a risk I would take. I'm not saying you did, I'm just adding it to this thread as a Public Service Announcment because our exchange will be read by others encountering the same message.

~Barb

Honestly, very strange. Not only am I a long-time daily InDesign user, I answer questions here and elsewhere and I'm a career InDesign instructor. I've never seen that message, or heard anyone refer to it.

Glad you are back on track. If you are on deadline, it sounds like you can continue forward. If it were me though, I'd still use the CC Cleaner tool/reinstall when I have downtime because something seems off.

~Barb

I just discovered that if I right-click on the app in the Applications folder and choose Open, I get the error but this time the dialog box has an Open button too. I click Open and InDesign opens successfully. From now on, I don't get the error when I click on the app in the dock.

Hi @AuroraPenticton:

I'm on the same OS and have never encountered that particular error message. I would use the Adobe CC Cleaner tool to entirely remove 2024, and then reinstall from the CC Desktop app. A regular uninstall doesn't remove everything, the CC Cleaner tool does.

https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

~Barb