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InDesign Cannot Publish Online with version 18.0

New Here ,
Nov 09, 2022 Nov 09, 2022

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I have tried to publish my project online using a newly updated InDesign version 18.0 (x64) but I receive the following error:

 

Joseph26823041jdz1_0-1668006935238.png

 

Error #0: Publish Online is currently not available for your organisation.

 

I am using a personal subscription via Creative Cloud, not an organisation/enterprise account and I have always been able to do this in previous versions.

 

Does anyone know what I can do to publish my project?

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Bug , How to , Publish online

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Community Expert ,
Nov 09, 2022 Nov 09, 2022

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Hello

 

Please see online documentation for steps to resolve

https://helpx.adobe.com/ie/indesign/kb/upload-error-publishing-indesign-document.html

 

--------------

Rollback to a previous InDeisgn version

https://helpx.adobe.com/download-install/using/install-previous-version.html#:~:text=Open%20the%20Cr....

 

 

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New Here ,
Nov 09, 2022 Nov 09, 2022

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Thank you for your reply. Unfortunately none of those steps resolved my issue.

 

I can't see the option to install a previous version (see attached image). I have 'Show Older Apps' enabled, but the option isn't there in the menu. Is there another way to rollback to a previous version?

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Community Expert ,
Nov 09, 2022 Nov 09, 2022

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I posted it 20 minutes ago you replied 10 minutes ago.

You go through all those steps in 10 minutes???

 

-----

I suggest you reinstall everything using this tool 

 

Reinstalling rarely fixes everything - you can do a complete reinstall using the
Creative Cloud Cleaner Tool https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

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New Here ,
Nov 28, 2022 Nov 28, 2022

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We having the same issue, does anyone fixed this issue? Thank you very much!

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Community Expert ,
Dec 02, 2022 Dec 02, 2022

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Have you tried the suggested fixes in this thread?

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