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Indesign CC 2014 crashes when printing

Community Beginner ,
Jun 20, 2014 Jun 20, 2014

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Print goes though but crashes every time on multiple files

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correct answers 1 Correct answer

Adobe Employee , Aug 07, 2014 Aug 07, 2014

While we continue to work with EFI to permanently resolve this issue, we have made a workaround available through the following article:

InDesign CC 2014 | Crash while printing to Fiery RIP | Mac OS

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replies 126 Replies 126
Community Beginner ,
Nov 05, 2014 Nov 05, 2014

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I am having crashes (my Adobe CC 2014 is fully updated) every time I need to change some print settings on a Canon C9065 using a Fiery RIP. I have Windows 8.1.
If I go to print and do not need to change settings, I am fine. If I need to change settings, it crashes the program every single time. I have experienced this in InDesign as well as Illustrator, and Photoshop.

I had previously had an issue which was fixed by an update, but with this latest update, the issue is back with a vengeance. Can someone provide a solution (or even a workaround!) for Windows 7 Pro (my colleague), or Windows 8.1 (myself)??

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New Here ,
May 27, 2015 May 27, 2015

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I am having print crashing issues with the most current updated version of CC Indesign, Illustrator and Acrobat on a Windows 7 Professional machine:

i7 4770

16 GB Ram

64-bit

Nvidia GTX 760

500 GB 15k RPM Raptor OS Drive

1 TB SD Scratch Disk

-to-

Xerox 700i, with current and updated Fiery EFI Bustled Controller

Acrobat works about half the time while INDD and ILL both fail consistently.

Re-Installed print driver didn't do a thing.

This issue has been persistent for months now...

Has there perhaps been a solution provided for the print crash issue as I don't see one in any of the posts?

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