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evan-factor3
New Participant
June 20, 2014
Answered

Indesign CC 2014 crashes when printing

  • June 20, 2014
  • 37 replies
  • 22494 views

Print goes though but crashes every time on multiple files

      This topic has been closed for replies.
      Correct answer Scott Worthington

      While we continue to work with EFI to permanently resolve this issue, we have made a workaround available through the following article:

      InDesign CC 2014 | Crash while printing to Fiery RIP | Mac OS

      37 replies

      Show previous replies
      K
      KJLamb
      New Participant
      June 25, 2014

      Same problem here on OS 10.9.3. My co-workers are not having this problem and we're all on the same OS. Printing to Xerox WorkCentre 7700. Ran disk utility to repair permissions, but it didn't help.

      Sigdesign
      Sigdesign
      New Participant
      June 24, 2014

      I have the same problem, all was fine with Indesign CC but when i downloaded CC 2014 it crashes every print.

      10.9.3

      iMac

      Xerox 700i printer using latest efi fiery driver off of Xerox's website

      D
      Dave Bezesky
      New Participant
      June 24, 2014

      Same problem here.  I am using same printer, same driver, same OS.  I have had problems with Adobe CC InDesign and was hoping that installing (2014) would help.  My problem just got bigger.  My crash reports have been going to Adobe for over a year and I get no relief.  I guess they have bigger problems.  Meanwhile, I can't run my business...  I need an alternative.

      Mr. Met
      Mr. Met
      Inspiring
      June 24, 2014

      What are you printing to? RIP? Have you deleted print driver and reinstalled or created a new log in?  Is this across multiple machines? If you're having trouble in CC I would expect the same in CC14. Most of us are just getting this problem in ID CC14.

      P
      Polo7892
      New Participant
      June 24, 2014

      Yes. I seem to be having the same problem. Indesign CC 2014 crashes after printing. Very annoying.

      G
      GILD_SD
      New Participant
      June 23, 2014

      Same issue here. Running Mavericks 10.9.3, printing to a Konica BizHub C6000 with Fiery Rip.

      Print driver: Fiery E00 70-60C-KM PS Color Server 1.0

      InDesign CC >> No Issue. InDesign CC 2104 >> File prints, but InDesign crashes.

      hejomara
      hejomara
      New Participant
      June 23, 2014

      Same problem here, crashes when finishing printing process, never happened before.

      And no - it's not the driver or Mavericks - It functioned without problems before installing CC 2014,

      except the rising amount of bugs in Indesign...

      Info

        Model Name: MacBook Pro

        Model Identifier: MacBookPro10,1

        Processor Name: Intel Core i7

        Processor Speed: 2,3 GHz

        Number of Processors: 1

        Total Number of Cores: 4

        L2 Cache (per Core): 256 KB

        L3 Cache: 6 MB

        Memory: 8 GB

        Boot ROM Version: MBP101.00EE.B02

      OSX

      Mavericks 10.9.3

      Printer

      Develop Ineo+ 552 (Konica Minolta) with EFI Fiery E10 50-45C KM PS Color Server

      Peter Spier
      Peter Spier
      Braniac
      June 20, 2014

      You all might want to try reinstalling the printer.

      Mr. Met
      Mr. Met
      Inspiring
      June 20, 2014

      What would that do if the print driver is the same version?

      Peter Spier
      Peter Spier
      Braniac
      June 20, 2014

      Maybe nothing, or it might clean up the problem.

      H
      H. Tallman International
      Participating Frequently
      June 20, 2014

      Same issue here, only it doesn't have to be multiple files. After printing any InDesign file it crashes. Prints fine though. Mac OS X 10.9.3

      Mr. Met
      Mr. Met
      Inspiring
      June 20, 2014

      Updated about 2 hours. Every single job crashes. Annoying.

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