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Indesign CC 2017 does not accept color management

Forum|Forum|8 years ago
December 30, 2017
12 replies
11756 views

Hello!
I work on Mac with high Sierra 10.13.2 with adobe CC 2015, 2017 and 2018.
I have been working with Adobe for 25 years and therefore know the subject color management settings & synchronization.
In Photoshop I have a color set made up of ECI RGB and ISOcoated v2 and other parameters such as rel.fartric with TK, etc.

Then I synced with the bridge the suite on this set. Photoshop and AI do not accept this set but InDesign does. The error message comes:

"Some parameters of the color settings file could not be used. The default values are used."

I have created a new color set from Indesign with eciRGB v2 and ISOctd v2 and get the same problem as prescribed.

Have already tried everything, even the whole Adobe cc package uninstalled and reinstalled again.
It did not help. In the 2015er and 2018er version, the indesign color management works flawlessly. Only with the 2017er version hooks it. If you create a new document after restarting the program, it will always be created with sRGB IEC61966-2.1 and Coated Fogra39 (ISO 12647-2: 2004). Only when you go into the color settings, and unchanged with ok confirmed (the settings are all right in there with eci rgb and isocoated) created indesign the new documents with the eci rgb and isocoated v2 profiles. I will despair soon !!!
There are no umlauts in the name in it. Have also tried several times to reset the profiles and save again. Then the error message always comes as described by clemens. Although it saves the file in the Setting folder, it does so in conjunction with the complete path.

The file that Indesign stores as a color settings file is as follows:
/ Users / username / Library / Application Support / Adobe / Color / Settings / Test.csf
(this long line is the filename !!!)

The file was saved in the Settings directory under:
/ Users / username / Library / Application Support / Adobe / Color / Settings

As already explained, the correct information under the color setting is in it, but after a restart of the program only active when you call color settings and again confirmed with OK. And only in Indesign 2017!
If you open a new page right after the restart, ID will include the profiles sRGB IEC61966-2.1 and Coated Fogra39 (ISO 12647-2: 2004).
When opening existing files, no message box appears on "Deviation from profile or policy".

I have still tried the folder writing rights repaired or re-adjusted

In addition, I have the plate still run on the first aid in the hard disk utility.
Unfortunately, the error still exists.

What I have to say about this problem is that this error exists in three workplaces.

I think it's a bug in Indesign.
Have already discovered 3 or 4 cases on the net, but also with older Indesign versions,
but all with the same mistake. Unfortunately, there was nowhere a solution for it.

This topic has been closed for replies.

Correct answer jonas-ffm

In CC2018 we have no Problem with the CM-settings on OS 10.13

Only CC2015-2017 loses the settings.

update: for some reason, without any further change from my side, CMM now seems to be back to work in CC18. When I open a document, ID asks me if I want to change the document to the (different) working color space -- as expected.

I think that the ID start up script now does the job, but didn't yesterday.

Let's see what happens tomorrow ;-)

R

raoulbutler

Participating Frequently

Interesting idea... I have Mac so will try looking for the file in the library and thensave the file to the desktop then see if I can manually transfer the file into the correct folder. If it worked for Windows, it might work for Mac... Hey thanks for the tip....

A

arttitude-gergo

Participant

Hi

I had the same problem and I have to say: it was hard to solve.

You have to find the "Recommended" directory where the default color settings are, and you have to paste your file there.

First you make your setting in Indesign, you save it and you copy it into the Recommended color settings folder.

Under windows 7 the folder is here:

C: \ Program Files (x86) \ Common Files \ Adobe \ Color \ Settings \ Recommended

After you pasted your file there (no matter what is the name) you can select it under the Adobe Bridge.

Et voila, Indesign also accepts it and does not want to set the default color values setting and finally forget his stupid error message

"Some parameters in the colour settings file could not be used. Default values will be used instead."

Easy? I dont think so. There was a lot of time to fix it

J

jonas-ffm

Participant

doesn't help with my Mac, unfortunately.

A

arttitude-gergo

Participant

you have to find the original files on the computer. They are.
an ExtraSettings folder

file names:

Japan General Purpose.csf
Japan Magazine.csf
Japan Newspaper.csf
Japan Prepress.csf
Japan Web Internet.csf
North America General Purpose.csf
North America Newspaper.csf
North America Prepress.csf
North America Web Internet.csf

Recommended folder (in Europe i guess)
file names:

Europe General Purpose 3.csf
Europe Prepress 3.csf
Europe Web Internet 2.csf
Monitor Color.csf

And put your setting file into one of the folders.
And i found this link for you:
http://www.adhelpnews.com/media/108315/installing%20adobe%20color%20settings%20in%20mac%20osx.pdf

Startup_Disk> Library> Application Support> Adobe> Color> Settings > Recommended

D

dylman3000

Known Participant

I can confirm this must be a bug. It's started happening to all of us at work immediately after having our Mac OS updated to 10.13.

Short of reseting your colour profiles every time you restart InDesign, did you find a safer more reliable solution? Hopefully I.T. can manage updating us to CC 2018 soon, but I'm not holding my breath.

L

Laubender

Community Expert

axelm82940777 wrote
… Then I synced with the bridge the suite on this set. Photoshop and AI do not accept this set but InDesign does. The error message comes:
"Some parameters of the color settings file could not be used. The default values are used."
I have created a new color set from Indesign with eciRGB v2 and ISOctd v2 and get the same problem as prescribed.

Hi Axel,

sorry to hear that nothing is working.

So I thought, back to square one and re-read your first entry here.

What was the version of Bridge you synched the color settings with?
And did you do so also with the new, fresh installation?

As I already said: I have no problems with InDesign CC 2017.1 and my color settings.
But I never tried to synch the settings through Adobe Bridge. Maybe Adobe Bridge is the culprit here?

Regards,
Uwe

A

axelm82940777Author

Known Participant

Hi Rob,

I tried your suggestion with the setting "North America Prepress 2". Unfortunately without success. No matter what you set. After a restart, Indesign creates a new document with sRGB and Fogra Coated39L.

rob day

Community Expert

Have you ever tried running ID after a safe boot?

A

axelm82940777Author

Known Participant

No, as already mentioned, the system was installed naked and then immediately the Adobe CC programs. Nothing else!

A

axelm82940777Author

Known Participant

Hi Rob,

I have now tried to delete the cache, even though I have completely re-installed the system - unfortunately without success.

Have you installed your system on 10.13.1. Maybe it's the 10.13.2?

I've already tried other profiles. Indesign 2017 takes over nothing!

rob day

Community Expert

My test volume is still at 10.13.1.

Are you running any third party plug-ins?

A

axelm82940777Author

Known Participant

Today I installed a new workstation from scratch. First the operating system high Sierra and then the Adobe Indesign 2017 and the versions Indesign, Illustrator, Photoshop and Bridge CC in 2018. From 2017 only the Indesign. Same mistake as before. Indesign does not recognize the color settings after restarting. Only after confirmation with ok.

rob day

Community Expert

I just checked 2017 on my testing volume and couldn't see the problem. OSX is 10.13.1.

Opened ID and made this test .csf

Restarted 2017 and made a new doc without opening Color Settings and the assignments were ok:

rob day

Community Expert

Have already discovered 3 or 4 cases on the net, but also with older Indesign versions,
but all with the same mistake. Unfortunately, there was nowhere a solution for it.

I've seen other cases here's one

Re: Bridge: Color settings

If resetting prefs and caches doesn't fix it it would be possible enforce a color setup via scripting on startup.

A

axelm82940777Author

Known Participant

Hello David and Rob,

Thank you very much for your support.

I have deleted the cach and the preferences, but there is no improvement.

It is also not due to the ICC profiles. I have tried several times, everywhere the same mistake.

Unfortunately, I have no experience with scripting how to do this. Do you have any instructions on how to enforce the color settings?

rob day

Community Expert

I wonder if it's because you are running multiple versions of ID. Something like this came up awhile back where CS6 color settings were changing CC color settings—unfortunately I can't find the thread.

The Color Settings only affect future document setups and not existing documents (unless an existing doc's CM Policies were set to Off on creation), so sync'ing is a bit overrated.

If you can successfully load your saved CSF, a simple startup script could automate that on every InDesign startup. A more complex script could set the Working Spaces and Policies, but it doesn't sound like you need that.

So this AppleScript saved to your /Applications/Adobe InDesign CC 2017/Scripts/startup scripts should work.

Open AppleScript Editor and paste the code below into a new file. Change "Your CSF File Name" in the first line to the name of your saved color settings—the name is case sensitive and has to be inside the straight quotes. Click Compile and save as Script Format into your scripts startup folder.

-------------------------------

set cs to "Your CSF File Name"

tell application "Adobe InDesign CC 2017"

make event listener with properties {event type:"afterOpen", handler:setCM}

end tell

on setCM()

tell application "Adobe InDesign CC 2017"

try

set CMS settings of color settings to cs

end try

end tell

end setCM

davidblatner

Community Expert

A few quick thoughts:

It sounds like you're having trouble with Illustrator and Photoshop CC 2017, not InDesign. InDesign is working correctly for you, correct? (If so, then your question should be on the AI or PS forums, I think.)
Does the error only happen when you are using Bridge to synchronize? Can you set up the RGB and CMYK profiles manually in those programs?
I strongly believe that InDesign should NOT be synchronized with Photoshop, especially when it comes to RGB choice. I explain this here: https://indesignsecrets.com/why-srgb-and-unsynchronized-color-settings-can-be-a-good-thing.php
If this does work in CC 2018, then why is it important to you that it work in CC 2017? Are you regularly using both CC 2017 and CC 2018?

A

axelm82940777Author

Known Participant

It doesn't matter which settings I make in Indesign. It only retains them until the end of the program. After the restart of Indesign these will only become active when you go to color settings and confirm with ok.

This problem only occurs in Indesign 2017. Photoshop and Illustrator run flawlessly. Indesign does not accept Bridge synchronization either.

We use daily Indesign 2017 and 2018. is due to our customer base. Some of them do not want to have idml data either.

The funny thing is that it works fine under Adobe cc 2015 and cc 2018. Only in 2017 isn't possible. Can it be that it is a bug under high sierra?

davidblatner

Community Expert

Oh, so it IS InDesign. OK. It definitely could be a bug in CC 2017 under high sierra.

Have you tried rebuilding your preferences yet? https://indesignsecrets.com/rebuilding-indesign-preferences.php

If you want to make the ICC profiles available and put a link here, I can try selecting them in CC 2017, and we can see if I have the same problem.

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