InDesign CC 2017 issues

[michaeld7472]

I just installed InDesign CC 2107 on my iMac yesterday.  I'm running OS X El Capitan 10.11.6.  I created a document yesterday and it was working fine, but today when I open the document, NOTHING works!  As in, every time that I try to click on ANYTHING in the toolbar, menu, etc., I get the cursed spinning beachball!  Apparently, I'm one of MANY experiencing problems with IND CC 2017.  Any ideas anyone?

[Mike Witherell]

Have you tried running Disk Utlity? Have you tried trashing preferences and restarting InDesign Cc 2017?

[michaeld7472]

I uninstalled it and reinstalled it to no avail, but haven't tried trashing preferences or running Disk Utility.  Will try; thank you!

[SanyamTalwar]

Hi Michael,

Did Trashing preference and cache worked? Is it happening with a single document or multiple documents? Can you please share few sample file at santalwa@adobe.com?

Regards

Sanyam Talwar

[sadbrad]

Maybe this will help someone. I had the spinning beachball issue and nothing fixed it until I discovered that somehow I had changed the View/Display Performance from Typical so that every file opened in High Quality. As soon as I changed it back to Typical, everything worked as usual.