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Indesign CC 2017 Licensed App now a Trial Version

New Here ,
Nov 30, 2017 Nov 30, 2017

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I was able to use Indesign about 3 weeks ago. Suddenly, it became a trial version. We had the license for a year.

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Community Expert ,
Nov 30, 2017 Nov 30, 2017

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I've seen the trial version screen pop up on occasion for my fully-licensed CC apps. Usually, there's a button (which I can't remember off the top of my head) that says something to the effect of, "License this software."

Don't panic. You *have* licensed the software.

You should be able to enter your Adobe ID credentials and it will instantly transform into the licensed version once again.

Please let us know how it goes!

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Community Expert ,
Nov 30, 2017 Nov 30, 2017

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Also check, if you're paying by credit card, it hasn't expired.

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Guide ,
Dec 01, 2017 Dec 01, 2017

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do you use it on just one comp?

the cause maybe if you start it on 2 comps (which is allowed) at the same time (which is NOT allowed)

and yes, sometimes the connection between your CC App and your account breaks. Just log in to repair the situation.

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