Indesign CC 2017 will not export my file to PDF

[Heddi236]

I have an InDesign file that will not export to PDF. Every time I try a PDF file appears but it's 0kbs and it never seems to process. This problem just seem to start happening with the file today but never saw it before. Help on a deadline!

-Heather

[Heddi236]

Also want to add that I did a Windows upgrade and seems to be the source of the issue.

[davidblatner · Accepted solution]

Are you using File > Export to make the PDF? Does it work with all PDF presets? (For example, try using PDF/X-1a vs High Quality)

I strongly suggest rebuilding your preferences files to see if that helps: https://indesignsecrets.com/rebuilding-indesign-preferences.php​