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TLCOnline
Participating Frequently
October 21, 2017
Answered

Indesign CC 2018 keeps crashing on Copy and Paste content

  • October 21, 2017
  • 14 replies
  • 21417 views

Hi,

I am have a real problem, copy and paste between files is not working and Indesign crashes when I do a paste.

Let me explain:

Did an upgrade of Indesign CC in Wednesday

Worked on a number of file and everything was find.

Did and upgrade of Windows 10 on Thursday and still everything was working well.

Saturday - working on two files that I was working on, on Thursday.  But when I copy the artwork from one file and go and paste it into another file indesign just crashes.

I have, just to let you the reader know, that I have uninstalled and reinstalled Indesign and that has made no difference

I really would appreciate any help and advice with this.

All the very best and thanks for reading.

Kind regards

John

    This topic has been closed for replies.
    Correct answer SanyamTalwar

    We have provided an update to CC2018 to addressed crashes and bugs.(If the updates are not available select "Check for app updates" option in Creative cloud application.)

    Refer Release notes - https://helpx.adobe.com/indesign/release-note/indesign-cc-13-0-1.html

    If you still face issue, Please restart your machine.

    14 replies

    T
    The Next Wave
    Participating Frequently
    January 30, 2020

    Just updated to 10.15.3. Now everytime I try to cut anything- cmd x, or copy- instant quit with InDesign.
    Tried turning off the pdf copy to clipboard- nothing.

    Tried reopening holding down shift cmmd opion- nothing.

    E
    ebookaficionado
    Inspiring
    October 31, 2019

    For what it might be worth, we use CS6 and noted several times a crash when copying text. in our case we traced  the problem to a broken index link in the text selected. Delete that  index entry and it worked.  Sorry if this is off this particular topic thread.

    P
    petja_tekstihuoltamo
    Participating Frequently
    May 17, 2018

    As of yesterday, InDesign (latest version as I'm using Adobe Creative Cloud) crashes when I copy & paste text within the document. In all simplicity I copy , then I paste --> InDesign crashes.

      P
      petja_tekstihuoltamo
      Participating Frequently
      May 17, 2018

      Meanwhile, in this particular situation (needing to move a text fragment within the document), I found how to drag text instead of copy+paste: How to drag and drop text in InDesign within same frame ???

      M
      milesdeelite
      Participating Frequently
      April 13, 2018

      Hi there. I have somehow fixed the problem for me. ID crashed on me everytime I tried to cut and paste a graphic item via strg+x. However it does not happen when I used the "cut" dialogbox via the right-mouseclick menu. But ID crashed as soon as I used strg+x again. Now here comes the trick: Try to place your graphic on your document, copy it (either strg+c or dialog box) and paste it back it. Delete the old one and keep the copy. After that you can cut, copy and past as it supposted to be. I have saved the document after that and the bug was gone. Maybe this poor mans hack helpes somebody until the bug is fixed. I am on windows 10, ID 13.1.

      P
      peters18024537
      Participant
      March 28, 2018

      InDesign CC 13.1 — EVERY single time I copy text from another program (PDF, email, Word, ANYTHING other than text within InDesign itself), InDesign crashes immediately upon pasting into a text box within InDesign. No spinning beach ball. Just shuts down and closes. This is untenable and needs to be fixed. I'm loosing time and money. Can anyone please help solve this issue? Thank you.

      L
      Community Expert
      LaubenderCommunity Expert
      Community Expert
      March 28, 2018

      Hi peters18024537 ,

      I cannot see this with my version of InDesign 13.1.0.76 on OS X 10.11.6.
      What is your operating system?

      What other apps are open at the same time?

      Regards,
      Uwe

      P
      peters18024537
      Participant
      March 28, 2018

      I’m on macOS High Sierra 10.13.3

      Not other CC apps running… Apple Mail, Acrobat 9 Pro, Chrome


      Thanks for your help

      patricehunt
      patricehunt
      Participant
      February 16, 2018

      I am having the same issue - however as soon as I select any text and press "Command + C" Indesign instantly crashes.

      I have:

      - Checked updates - I am using the most recent version 13.0.1

      - Created a fresh unformatted document - with the same results

      - Cleared up memory on my computer and closed all my other apps
      - Restarted my computer several times (with completely turning it off for a period of time before turning it on again)

      - Holding down "Control + Option + Shift" while restarting the application (to reset it)

      Been Waiting for Adobe Customer Support to respond to my help chat for nearly an hour. Unfortunately my workplace isn't too understanding and how badly this effects my ability to get artwork across to them immediately... TGIF.

      G
      guusguus
      Participating Frequently
      March 4, 2018

      I'm still having the same issue. 13.0.1 update didn't fix it.

      Adobe: please fix. This is professional software for which we're paying real money.

      Now it's costing us time an money.

      Do your job and fix this. How long is this still dragging on?

      If needed pull some people from Animate in which nobody is interested except Adobe.

      Do your job!

      H
      herefordshire
      Participant
      March 22, 2018

      A

      Same here. two different machines and two different Adobe CC accounts. Same Indesign version 13.0.1.

      we have lost many hours thanks to this bug.

      Adobe really need to get this sorted.

      T
      TestPrep
      Participant
      January 16, 2018

      Indesign 2018 crashes when pasting unformatted text - re-setting makes no difference!  Driving me crazy!  No contact options on ADOBE website - except come here - very poor!

      SanyamTalwar
      SanyamTalwarCorrect answer
      Participating Frequently
      November 21, 2017

      We have provided an update to CC2018 to addressed crashes and bugs.(If the updates are not available select "Check for app updates" option in Creative cloud application.)

      Refer Release notes - https://helpx.adobe.com/indesign/release-note/indesign-cc-13-0-1.html

      If you still face issue, Please restart your machine.

      amaarora
      amaarora
      Inspiring
      October 27, 2017

      Hi,

      A fix for this issue is at Crash fixes for October 2017 (13.0) release of InDesign CC

      Do try it and sgare your feedbacks

      -Aman

      rubyrhon
      rubyrhon
      Participant
      October 30, 2017

      Thank you!!! This seems to be working so far for me.

      joshR7102
      joshR7102
      Participant
      October 27, 2017

      Hey John,

        I am having the SAME issue w/trying to copy & paste in InDesign. Very similar story… I updated my CC subscription on Sun., Oct. 22nd on my iMac & MacBook & things were working fine until tonight! Now my InDesign is doing the exact same thing w/continuous crashing every time I try even a basic copy/paste from an older doc. (created in the '17 version) to the new '18 version so I thought maybe that was it until I read through people's responses here. It also seems to crash when I try to move graphics (only in the '18 version) off the main dartboard or from one page to another.

        Just wondering what's worked for you since your org. post? I am currently trying to install the '17 version again (like someone suggested above) until this hopefully is permanently fixed by Adobe & FINGERS CROSSED this will work in the meantime. I do the bulk of my work all in InDesign, but also work w/Photoshop & Illustrator constantly as well so hope this isn't an ongoing issue w/ALL the 2018 CC updates? Yikes! Like yourself & others I have tight deadlines & am not sure how I'm going to get stuff done if this isn't fixed immediately! 

      Best of Luck to you & please reply if/when you get any new responses or anything works for you!

      :-)

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