InDesign CC 2018 quit unexpectedly.

AdobeCrashReporter seems to be corrupt on multiple machines after installation:

/Applications/Adobe\ InDesign\ CC\ 2018/Adobe\ InDesign\ CC\ 2018.app/Contents/Frameworks/AdobeCrashReporter.framework/Versions/Current/AdobeCrashReporter

Replacing it with the same file from v 2017 fixes the problem for us:

/Applications/Adobe\ InDesign\ CC\ 2017/Adobe\ InDesign\ CC\ 2017.app/Contents/Frameworks/AdobeCrashReporter.framework/Versions/Current/AdobeCrashReporter

For any Adobe staff monitoring this thread: is this now officially identified as an actual bug and - if so - is there any progress on an update or patch?

I ask as, like many others, I'm keen to use the new version, but am too busy on production work to install ID 2018 again until I know there's good reason to try.

PS: My other updated CC 2018 apps all seem to be playing ball nicely :-)

VBW

M

I've tried everything on here and have even completely removed Suitcase (latest version) but InDesign and Muse CC 2018 still crash instantly on startup.

What finally worked for me was to uninstall iD-2018 having it remove preferences. Then reinstalling it without it importing the old 2017 preferences. Seems to be working fine now.

Hello All,

Thanks for your feedback.

In this thread, I can see three types of crash reports.

Two of them have been reported as crash on launch. I have received crash reports from some of you through email as well. We will be looking into it and start investigating straight away.

However, the discussion here does suggest that the issue revolves around font management. One of you has even confirmed that upgrading Suitecase fixes the crash on launch.

Please confirm, if the crash on launch gets fixed by upgrading suitecase fusion?  Are these crashes on launch happening for Suitecase users only? If not, please respond on the thread.

Also, let us know, if you are facing crash on launch but do not use any font management software.

This information will help us to get to the root cause of the problem.

The third type of crash is not the crash on launch and talks about crash while using eyedropper tool. We are aware of this and investigating it.

Regards,

Abhinav

I have the same problem. InDesign opens and then immediately crashes.

I have tried the following with zero success.

Removed Caches

Removed/Reset Preferences

Removed SavedData

Removed Recovery folder items

Uninstalled/reinstalled

Cleaned Font Caches

Adobe Cleaner app used to completely remove every Adobe file off the computer

Restarted in Safe Mode

Asked my cat to give me some luck

Still crashes.

Would love this to be solved!

Same here, back to 2017 i go.

InDesign loads, i can make a new document, but every time it seems i only have 10-15 seconds before it quits unexpectedly.

Hi,

ID Crashed on my iMac when using the Pipette ( i ) (sorry don't know the name in english) in a table, can't use it anymore to copy text style or paragraph style

I you are using FontExplorer, First make sure it's updated, Try the "Clean up system font" feature, make sure you save the font file backup it creates so you can get fonts back. It looks like it removes all 3 party fonts. Restart your computer, then open ID. It should open. I then went and imported all my fonts back. I'm not 100% sure it will open again but here's hoping.

Adobe please fix asap. I'm a print shop, I can't afford to loose fonts from clients.

I am having this very same issue