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InDesign CC 2018 quit unexpectedly.

Explorer ,
Oct 18, 2017 Oct 18, 2017

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I just updated to the latest and greatest this morning.

Now iD crashes on my iMac and my Laptop (Sierra 10.12.6) with quit unexpectedly...

Anybody else with this issue?

Regards

Romano

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correct answers 1 Correct answer

Explorer , Nov 17, 2017 Nov 17, 2017

Hi all

Adobe just dropped a new update to InDesign 2018 in our inbox.

And yes it is working on HighSierra!

Looks like we can all go back to normal.

Regards

Romano

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Explorer ,
Nov 14, 2017 Nov 14, 2017

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I agree, we need some resolution from Adobe. They are happy to take our money after all.

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Adobe Employee ,
Nov 09, 2017 Nov 09, 2017

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Can you please send me the crash report on santalwa@adobe.com

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Explorer ,
Nov 17, 2017 Nov 17, 2017

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Hi all

Adobe just dropped a new update to InDesign 2018 in our inbox.

And yes it is working on HighSierra!

Looks like we can all go back to normal.

Regards

Romano

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Explorer ,
Nov 20, 2017 Nov 20, 2017

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I updated and it still crashes on startup... yet this thread is now considered Answered. It isn't.

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Adobe Employee ,
Nov 20, 2017 Nov 20, 2017

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Can you please send me crash report on santalwa@adobe.com

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Explorer ,
Nov 20, 2017 Nov 20, 2017

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I must not have updated it correctly. I've deleted and reinstalled, told it not to copy the old preferences, and it is now loading. Yes!

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New Here ,
Nov 20, 2017 Nov 20, 2017

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I updated Indesign on 17.11.17  too and its crashing. Do you have a link to the update or can help? Im not on High Sierra yet.

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Community Expert ,
Nov 20, 2017 Nov 20, 2017

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November 2017 (13.0.1) release of InDesign CC Release Notes

The update should show up in the Creative Cloud desktop app. If it doesn't, choose Check for App Updates in the CC desktop app menu.

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New Here ,
Nov 23, 2017 Nov 23, 2017

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There were no updates so the Indesign 2018 update I did originally that crashed would have been the latest one. Fingers crossed it hasn't for a while so hopefully it will work now. I have not upgraded to HighSierra yet but it seems that other people dont have any issues.

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New Here ,
Dec 29, 2017 Dec 29, 2017

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I am having the same problem, crash on startup on Win7.

I do not see the option to create a crash report as I have to force-quit the program through the task manager. I tried hiding my fonts and starting with ctrl-alt-shift to erase preferences. To no avail.

Sanyamt, or anyone with some kind of a fix, can you please help me?

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Adobe Employee ,
Jan 01, 2018 Jan 01, 2018

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I have sent a mail to gather more information.

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New Here ,
Jul 02, 2018 Jul 02, 2018

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LATEST

Hello, I also have this issue appear on a newly built Mac running OSX, I have tried the ideas suggested in this thread but nothing works

Any help would be appreciated.

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