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Indesign CC 2019 slow-loading, buggy

Contributor ,
Oct 20, 2018 Oct 20, 2018

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I've updated Photoshop, Bridge, and ID and all seem to load and run slower.  ID will sometimes  hang  a  few seconds during certain tasks, e.g., mouse-clicking in a paragraph.

Has anyone else experienced this? Should I remove the app and  reinstall? Or wait for Adobe to stomp out the bugs?

Had no issues running CC2018.

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correct answers 1 Correct answer

Explorer , Oct 20, 2018 Oct 20, 2018

I also had issues with a significant slowdown, the beachball, and crashes. Turned out to be the new font previews on the Control Panel. Go to your Preferences, go to Type, turn off Enable in-menu font preview and the 3 below it. That fixed it for me. Hopefully Adobe will fix this glitch with a patch of some sort.

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Community Expert ,
Oct 20, 2018 Oct 20, 2018

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When you allowed the upgrade to install, did you click on the Advanced Options and turn off import previous settings? In the past, that has often been the source of a crippled upgrade. Try removing it completely and reinstalling it. Be sure to turn off the Advanced Options > Import Previous Settings before allowing the new version to install.

Mike Witherell

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Contributor ,
Oct 20, 2018 Oct 20, 2018

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Thanks.

I don't recall if I did, but probably.So I'll try that.

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Contributor ,
Oct 20, 2018 Oct 20, 2018

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When you say remove completely, is there anything I need do after selecting uninstall?

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Explorer ,
Oct 20, 2018 Oct 20, 2018

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I also had issues with a significant slowdown, the beachball, and crashes. Turned out to be the new font previews on the Control Panel. Go to your Preferences, go to Type, turn off Enable in-menu font preview and the 3 below it. That fixed it for me. Hopefully Adobe will fix this glitch with a patch of some sort.

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Contributor ,
Oct 20, 2018 Oct 20, 2018

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Thanks, that's worth a try!

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Community Beginner ,
Oct 25, 2018 Oct 25, 2018

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Thanks so much for sharing this! I turned off in-menu preview and the difference was night and day. It feels like I doubled my computers ram! I hope they fix this as there must be a lot of people in the same situation. Lots of bugs with this latest release!

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New Here ,
Oct 24, 2018 Oct 24, 2018

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I also faced same issue

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New Here ,
Oct 24, 2018 Oct 24, 2018

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Dont close Properties panel. Its working properly. When you closed You faced issue

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Explorer ,
Apr 25, 2019 Apr 25, 2019

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Personally, I have the problem when the panel Properties IS open ...

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New Here ,
Nov 08, 2018 Nov 08, 2018

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I was having the same problems (spinning beachball when I select the type tool and/or other tools, hold-ups and crashes). Turning off Enable in-menu font preview wasn't enough. I had to uninstall and remove preferences. Reinstall and it resolved the problem.

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New Here ,
Nov 26, 2019 Nov 26, 2019

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LATEST

Package trong indesign phiên bản này quá tệ, chậm hơn rất nhiều. không biết lỗi do đâu nhưng thật thất vọng về phiên bản này. adobe cần phải nâng cấp kịp thời. và các lỗi mọi người nói bên trên tôi cũng gặp phải

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Community Beginner ,
Nov 20, 2018 Nov 20, 2018

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Cleaning the font caches seems to do the trick for me.

If you're using a font manager like 'FontExplorer X Pro' you can use the 'Clean Application Font Caches...' and 'Clean System Font Caches...'. I think Extensis is also using something similar.

This guy has a nice explanation for doing it manually: Clear Mac OS X Font Caches · GitHub

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Enthusiast ,
Nov 22, 2018 Nov 22, 2018

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I found that quitting Microsoft Word for some reason gave back InDesign it's speed.

Maybe an incident, maybe not. I'll investigate next week.

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Explorer ,
Jan 20, 2019 Jan 20, 2019

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Frustrating beach ball !!!!

I have done the recommended fixes, clicked off the "enable in-menu type preview" I have re-installed with no preferences from old app,

Yet Indesign struggles to do simple tasks. 2018 is far superior mainly because of reliability. Im a graphic designer with a huge workload

I cant afford for my machine to be hung up all the time. Just trying to think why it works ok for others and not on my machine.

I am running a Macbook Pro 2.6 GHz incore i7, 16GB 2133 MHz LDDR3, with a Radeon Pro 460 4096MB Intel HD graphics 530 1536mb

Dec 2016 model.

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Community Beginner ,
Feb 05, 2019 Feb 05, 2019

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O my goodness, this is so frustrating!!!

I'm under a time crunch and I sit here waiting for this beach ball to spin!!!!!!!!

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New Here ,
Feb 06, 2019 Feb 06, 2019

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Hi,

might sound stupid, but I tried unplugging my network cable, and suddenly, everything was ok...

I'm using the wi-fi and it seems to be ok, hope it might someone !

(my english is bad ? it's ok, I'm french, we're bad at everything)

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New Here ,
Oct 03, 2019 Oct 03, 2019

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Bonjour, je pense avoir le même problème. J’ai indesign cc. Tout fonctionnait très bien et un jour sans raison, le petit moulinet apparaît dès que je fais une tache simple (changer de police, bouger un bloc). Aucune solution. J’ai desinstaler, réinstalle, sans mes préférence etc... avez vous une solution ? Lorsque j’utilise indesign cc 2015 : même problème. Je suis donc actuellement sur indesign cc 2014. C’est un problème vraiment très embêtant.

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Explorer ,
Mar 05, 2019 Mar 05, 2019

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I have tried everything and one thing helped me:

I've reduced the display quality to "typical". The performance boost is insane:

Bildschirmfoto 2019-03-05 um 18.11.04.png

Sorry, I just have the german version installed, but I guess you'll find it.

Bu it is still quite sad. I have a Machine with 64GB ram and a i7 3.2 GhZ. How can this be on this day and age?

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New Here ,
Apr 04, 2019 Apr 04, 2019

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Indesign 2019 is torture. Freezes and bugs a lot, I am going back to 2018, no probs at all.

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Community Expert ,
Apr 04, 2019 Apr 04, 2019

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There are many other suggestions here:

InDesign 2019 v14.01 spinning beachball every few seconds

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New Here ,
Apr 09, 2019 Apr 09, 2019

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I got the loading ball every now and then even with the most simplest tasks but now, after the most recentupdate i get the beach ball every other second. And here I was hoping it might get better after the update. What am I paying for again? Maybe it's time to switch to Affinity...

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