Skip to main content
laurenb84290524
laurenb84290524
Participant
April 24, 2018
Answered

InDesign CC 9.0 crashes when editing in a table

  • April 24, 2018
  • 2 replies
  • 650 views

I have Windows 10 and am using InDesign CC 9.0. I use 9.0 and cannot upgrade because I also use a third-party plug-in called EasyCatalog. When I am in an InDesign file and try to select a cell in a table (to delete it), InDesign will crash--this actually happens on several different laptops (all Windows 10). It's worth noting that my company recently went through an IT transition, and this issue began after our computers were "wiped" and reset - we all had to re-download InDesign. I tried resetting my preferences, but that didn't help this issue. Not sure what to do next, so please help!

Faulting application name: InDesign.exe, version: 9.0.0.244, time stamp: 0x5176f4c7

Faulting module name: WIDGETS.RPLN, version: 9.0.0.244, time stamp: 0x5176f631

Exception code: 0xc0000005

Fault offset: 0x000000000001d789

Faulting process id: 0x2b58

Faulting application start time: 0x01d3dbc841357a5b

Faulting application path: C:\Program Files\Adobe\Adobe InDesign CC (64 bit)\InDesign.exe

Faulting module path: C:\Program Files\Adobe\Adobe InDesign CC (64 bit)\Required\WIDGETS.RPLN

Report Id: f889bc7e-c4b7-4d04-bcdd-d83f0f0047d0

Faulting package full name:

Faulting package-relative application ID:

This topic has been closed for replies.
Correct answer Dave Creamer of IDEAS

First, make sure ID is up to date for that version (I believe it should be 9.2).

Also check to see if you plugin version matches exactly to the ID version.

Make a copy of the file and disable/remove the plugin. See if the problem goes away.

If you can edit the table, that tells you that you (probably) have to upgrade the plugin.

If you still have a problem, save the files as IDML and reopen.

If you still have a problem, I would start looking at your fonts.

2 replies

Bill Silbert
Community Expert
Bill SilbertCommunity Expert
Community Expert
April 24, 2018

Have you tried removing the plug-in you mentioned just to test whether that has any effect? Is your Windows 10 the most up to date?

Dave Creamer of IDEAS
Community Expert
Dave Creamer of IDEASCommunity ExpertCorrect answer
Community Expert
April 24, 2018

First, make sure ID is up to date for that version (I believe it should be 9.2).

Also check to see if you plugin version matches exactly to the ID version.

Make a copy of the file and disable/remove the plugin. See if the problem goes away.

If you can edit the table, that tells you that you (probably) have to upgrade the plugin.

If you still have a problem, save the files as IDML and reopen.

If you still have a problem, I would start looking at your fonts.

David Creamer: Community Expert (ACI and ACE 1995-2023)
laurenb84290524
laurenb84290524Author
Participant
April 24, 2018

InDesign was not up to date for version 9.0--thank you!! That did the trick.

Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices