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Indesign CC June 2015 update is seriously slow - HELP!

Community Beginner ,
Jun 25, 2015 Jun 25, 2015

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Updated Indesign last week, and it's really really slow.

Lots of lagging - very sluggish in moving things around, menus slow to respond etc. Very frustrating.

Colleague has the same issue both at work and on personal Mac.

Using Mac fully spec'd up to meet requirements.

Help!

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replies 348 Replies 348
Engaged ,
Apr 13, 2016 Apr 13, 2016

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I have noticed that the InDesign speed issue is still not resolved.  I've looked at clouds from both sides now, from near and far, but still somehow, it's clouds illusions I recall, I really don't like clouds at all.

In addition to the InDesign speed problem, Adobe has decided to put their need to push us to their cloud in the direct path of my workflow.  Today I downloaded Inkscape  and I will have to find a new graphic design program to replace Photoshop and InDesign.  It will take me a while to learn and I will lose the excellent workflow I used to have before Creative Cloud became a Microsoft-style bloatware mess.  But I can no longer rely on what used to be a great product.  OK Adobe, Either get the bean counters out of the software development process or continue to lose customers.

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Advocate ,
Apr 13, 2016 Apr 13, 2016

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I agree about the slow down not being fixed.  It has gotten better but not as good as 2014.  As for the cloud i like it because the software is always up to date.  It did not work out so good from 2014 to 2015 but the cloud is a good idea.  The programs are better to pay monthly rather than $3500 (or what ever the Creative suite cost) up front.  Its a double edged sward.  If rather than sending a new version out every year if they would just make the older version better the cloud would be even better. 

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Engaged ,
Apr 13, 2016 Apr 13, 2016

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While you are correct about the benefits of the subscription and the cloud, the double-edged sword has been the death of thousand small cuts for some of us.  My materials are proprietary and so use of the cloud violates my company's policy.  If I could get in there and shut the whole thing down, I would.  Also, because I can't use the cloud, I wanted to use the symbol library in Illustrator as my local repository.  Too bad, so sad because the processing Adobe performs on my symbols renders them unusable after I pull them out of the library.  The hoops are just getting to tight to jump through.  Ok, now I'll have a little cheese.

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Explorer ,
Apr 14, 2016 Apr 14, 2016

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Oh come on Adobe, fix this already

Indesign is virtually unusable for me now. Tried all the fixes, none worked.

It has got worse now, when i type in a text box the text disappears, I then have to click out of the box and the text comes back!! Dohh

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Advocate ,
Apr 14, 2016 Apr 14, 2016

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The best solution for this slowdown issue is to go back to Indesign CC 2014

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Explorer ,
Apr 14, 2016 Apr 14, 2016

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Sadly I think you are right. I am downloading it now. Thanks.

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New Here ,
Apr 16, 2016 Apr 16, 2016

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Thank you everyone. CC 2015 was getting so slow it was preventing me from actually doing any work. And I know it's InDesign because I've just done a complete reinstall my entire Mac. Felt like a new computer, then the lagging started as soon as I was back in freshly-installed InDesign. I am considering throwing my Mac in an iPond. Like my colleagues above, I am also downloading 2014 in the hope that I can continue working as a graphic designer.

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Explorer ,
Apr 21, 2016 Apr 21, 2016

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I updated my InDesign about a week ago and it CRAWLS now. EVERYTHING is slow. Scroll through pages and it freezes. Move and image and wait five seconds to see anything happen. Click on something and again, wait a few seconds before it even knows what you've done. Not happy guys.

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Engaged ,
Apr 22, 2016 Apr 22, 2016

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Your only hope is to revert to the 2014 version.  Adobe was having a sale on CC for the last week.  If the software actually worked, I probably would have subscribed.  Until they quit trying to send every move you make inside the software to their servers, I'll keep away.

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Explorer ,
Apr 25, 2016 Apr 25, 2016

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It is unbelievable that Adobe allow this to continue.

I have been on to their help a couple of times, they log on to my PC reset my preferences and insist that all will be well.

Well Adobe, guess what? All is not well. The amazing thing is, when you speak to them they act as if they are surprised you are having a problem.

Do they actually read their forums?

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New Here ,
Aug 01, 2016 Aug 01, 2016

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Same thing here. Come on Adobe, I felt forced into upgrading to CC because you wouldn't provide a fix for CS6 and El Capitan and now this! Getting a little resentful right about now.

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New Here ,
Aug 10, 2016 Aug 10, 2016

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Same issues here. The worst performance I've experienced. Doggedly slow. Warned my team to NOT install updates until it's absolutely necessary.

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Community Beginner ,
Aug 10, 2016 Aug 10, 2016

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Add me to this list.  InDesign and sometimes Photoshop are interminably slow, with delays of 15-30 seconds on any given mouse-click becoming routine.  I've replaced my ID prefs four times in the past three months, but the problem keeps returning.  I've quit Adobe Desktop Services three four six seven eight times during the typing of this post, Adobe insists on restarting it each time.

I'll be following this thread, and won't be doing any Adobe updates of anything CC-related until I read here that Adobe has fixed this issue to the satisfaction of it's community.

As an Adobe user for more than 20 years, on both Mac & Windows, I know Adobe is absolutely willing to sacrifice its customers' needs in favor of its own marketing and business goals, so sadly the length of time this has remained "unsolved" isn't surprising to me. Just to cite a couple of more recent examples, the Adobe Update Manager on my Windows machine cannot be prevented from running on startup, cannot be shut down once it's running, and cannot be deleted from my system without damaging or destroying the rest of my CS5 install, and none of this was disclosed by Adobe before it updated this previously-benign program.  On the Mac side, when I originally tried to upgrade from CS6 to CC, Adobe support told me that even though the CC install disk (which I paid extra for) was indeed corrupted out of the box as I tried to tell them, they wouldn't replace it because "you aren't our customer, the 3rd party reseller you bought it from is our customer.  Talk to them about getting another disk." 

If their products weren't so damn good...

Specs:

mid-2015 27-inch iMac 5K Retina

running OS X 10.10.5

3.3GHz Intel i5 Proc

8GB DDR3 RAM

AMD Radeon R9 M290 2048 MB graphics card

1 TB harddrive

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New Here ,
Aug 12, 2016 Aug 12, 2016

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I have spent a lot of time trying to fix InDesign 2015, nothing has worked, extremely slow even on a simple document.  I just tried to use it again today, same problems. It's unusable. My other CC apps seem to work fine.

I've been using ID 2014 the past year to get to get actual work done.  I would suggest to anyone looking for a solution to stop and just go back to ID 2014, otherwise you are wasting your time.

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Explorer ,
Aug 12, 2016 Aug 12, 2016

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OK, so, while this is no doubt a drastic approach to the slowness issue, here's what I did that fixed it.

My MacBook Pro is a mid-2012 non-retina model. In April of this year I decided to upgrade the HD to an SSD...that one thing fixed every slow app I had on the system. I can go from cold boot to fully-launched InDesign CC (latest build) in about 35 seconds.

Again, not the cheapest, and certainly not the most efficient method of getting the performance fix we'd all like to see Adobe put forth, but it did solve my problem.

Just to refresh: I did clean installs with every OSX release and reinstalls of Adobe CC each time; and of course the performance was painstakingly slow regardless.

I can't help but think that perhaps there is some sloppy/lazy coding going on at Adobe in regards to older system performance. The assumption in the industry that we as consumers should just buy the next, best, fastest thing is so prevalent that it promotes this kind of coding. I think we'd be safe to assume that no one at Adobe in their numerous development teams is using old or out-dated hardware to do said development.

I have apps that replace everything in Adobe CC except InDesign...if I had one of those, I'd probably ditch them all together...but, like so many of you, I have too many designs/layouts in InDesign that I can't spend the time recreating them in another application...and there's nothing (at least that I can find) that will open an InDesign file, at least not very well.

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Community Beginner ,
Aug 12, 2016 Aug 12, 2016

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I hope Adobe gets the takeaway here:

Their customers are looking for alternatives to their product, because they feel Adobe isn't addressing their concerns.

At many companies, that would be a huge red flag.  At Adobe? ...........

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Community Expert ,
Aug 12, 2016 Aug 12, 2016

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Adobe has been doing very well with the Creative Cloud. I don't have access to the number of new members, but it has been gaining new members every quarter. The stock market loves them right now.

But inevitably some long-time customers who stick with older equipment and want to hang onto their software without an update for up to 10 years may choose a different route. Adobe still commands the professional market, however.

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Engaged ,
Aug 21, 2016 Aug 21, 2016

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So was blackberry before they went bankrupt. they had ridiculous professional market share, stock value and money in the bank.  Success hides problems. Thier software is slow, unintuitive and clunky with the exception of new releases such as the brilliant Experience design. Thier target market cares more about fit and finish than any other market segment on earth, because half of us trade in fit and finish. If they don't priorities performance and polish of their software within the next couple of years over features, would not be surprised if their lunch gets eaten. These issues are often not their fault, the user base hates change even when it's for the better, look at the awesome new refine edge replacement, there's an argument for their hands being tied.

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Community Beginner ,
Aug 30, 2016 Aug 30, 2016

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All the new adobe updates are a Lag fest for me, too. My comptuer and job is the same as it was before the 2015.5 updates, Before them everything was ok. Now it's a lag fest. It's like i'm running on a tablet or something. Terrible. DON'T UPDATE! I did it for the corner options in photoshop. NOT WORTH IT. I updated again and the lag was less for like 3 days, then it went back to Lag fest again. It's seriously slowing down production for everyone where I work. I can't imagine what they did to them to make them so slow. Is there something we can turn off. I reset my settings to what I always use. It's sooooo frustrating. I know it's Adobe and not my rig. Was fine before. I'm doing the same job with the same computer with the same software. Illustrator, Photoshop, InDesign. Need a fix Adobe, ASAP!

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New Here ,
Aug 31, 2016 Aug 31, 2016

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Salve,

sono un utente professionale ed ho lo stesso problema da quando ho aggiornato alla versione 2015.5.

Non ho trovato nessuna soluzione, è veramente frustrante.

Ho capito che InDesign non riconosce il GPU mentre Illustrator lo riconosce, ma non so se il problema è realmente questo.

Schermata 2016-08-24 alle 16.02.01.png

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Community Beginner ,
Aug 31, 2016 Aug 31, 2016

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Well i found some link to go back to some previous versions, sort of. Log Into your Cloud account, first then try some of these links. Product updates should have links to all of the 2014 versions and even older versions of adobe software. I did not find any working links to 2015 orginal version.

A Few links.

https://helpx.adobe.com/support.html#/top_productsProduct updates

Copy the files out of the zip file into a folder, then run the setup.exe.

InDesign 2014 Windows:

Adobe - InDesign : For Windows : Adobe InDesign CC 2014 release (Windows 32bit)

Photoshop 2014 Windows:

Adobe - Photoshop : For Windows : 2014 release of Adobe Photoshop CC (Windows 32bit)

Illustrator 2014 windows:

Adobe - Illustrator : For Windows : Adobe Illustrator CC 2014 release (Windows 32bit) - All Language...

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New Here ,
Sep 17, 2016 Sep 17, 2016

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Come on Adobe.  When are you going to fix this?  Working in Creative Cloud is bad enough, but Indesign 2015 release is terrible.  Trashing preferences?  Does make a bit of difference.  New user account?  Nope.  No help there either.  We've been slowly upgrading our shop to CC, but have to stop.  Can't get our job done when all we do is sit and wait for InDesign to respond.

Arrrrgh!

Many Mac(s) OS 10.11.6

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Community Beginner ,
Oct 03, 2016 Oct 03, 2016

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Hiding the 'Control' panel (under 'Window') sped things up for me. I went from "double-clicking a word ... beat ... and it selects", to having it select immediately. There must be something noxious in the panel.

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Community Beginner ,
Nov 24, 2016 Nov 24, 2016

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LATEST

Same thing here, Indesign CC 2015 really SUCKS!

I lost one whole day of work in trying to get it to work...It is because of all the synchronisatuion with Stock And Library that I do not even want....

I saved my work as IDML and start to work in earlier versions of InDesign, to get my job done.

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