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Question

InDesign CC scrolling slow

Forum|Forum|12 years ago
June 21, 2013
19 replies
46318 views

Hi,

I have a document with about 30 pages varing in size from 2'x4' to 15'x15'. Most of the pages are around 8'x4'. In inDesign CS 6 I could zoom around the pages as fast as my fingers could scroll (using the 2 finger jesture on a magic mouse or track pad). The new inDesign CC is painfully slow. It lags and crawls. It doesn't matter what "display performance setting" I have it on. It shouldn't matter anyway because CS 6 could go super fast with "high quality" selected. I have a MBPr running OS X 10.8.4. I've already made too many changes to go back to CS 6 which sucks because it was sooo much faster than CC. I'm starting to regret the upgrade. I trashed the preferences and restarted my machine. Is there something I'm missing? Any help would be appreciated. Thanks in advance!

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JamesGreenhow

Participant

There's a bunch of complaints here about CC... but for me the lag is driving me crazy. ADOBE! Why launch it knowing that on a retina mac it's going to run this slow. Before I checked this forum I thought I'd been drugged and was seeing traces or time was slowing down... is there any plan at all to fix this and soon? If not I need to get all the guys in my studio to switch back to CS6 and never update.

Can anyone advise if this is the best thing to do?

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JamesGreenhow

Participant

And whilst I'm on the subject... has any noticed a loss of shortcuts especially ranging text left? (shift/apple/L). this seems to not be working on any of my machines.

BobLevine

Community Expert

Check your system preferences. I don't recall where but in ML some of

those keyboard shortcuts have been hijacked by the O/S.

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ShaneH

Known Participant

I noticed that there was finally an update to InDesign CC (v9.1) today, which I had been eagerly awaiting. I downloaded and installed, then rebooted my Mac Pro just for kicks. The application is still painfully slow. Judging by all these posts (which i easily found by Googling "InDesign CC is slow"), it seems that the problem is happening on all variety of hardware setups and operating systems.

I wonder how many of you are using Extensis Suitcase for font management, and what version. Also, how many of you are still using old Adobe Type One fonts (relics from the 1980s)? I wonder if Adobe has inadvertently stopped supporting one or the other.

It doesn't seem like it should be too hard for Adobe developers to figure out what is different between CS6 and CC, then determine which changes are making it so slow for everyone. I eagerly anticipate version 9.2 and any further discoveries.

In retrospect, I regret having jumped onto the InDesign CC bandwagon until any bugs had been worked out. Strangely, none of the other CC programs (Illustrator, Photoshop) seem to be slower than their predecessors — just InDesign. The page layout program should be faster than the illustration and photo editing applications. That's the point. InDesign is where you put everything together — it needs to be fast.

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freegravityAuthor

Participating Frequently

I've jumped on every update hoping that this would be the one that fixed the sluggishness. None have corrected this. I am using Font Explorer X to manage my fonts and I'm not sure if I have any legacy fonts or not. I don't think this should be a problem though considering that CS 6 was rock solid. The only reason I even upgraded was for the HiRes display support, unfortunately I am still using CS 6 for most things. I use CC sometimes and there are a lot of things to like about it, but anything that is really important or a large document I'm still on CS 6.

Honestly having to pay $ every month for my main program not to work is rediculous! And it's not like the other CC programs have rock star features that make them worth the $ over CS 6. Not to mention Typekit has been advertised for over a year now and it's still not availabe! In what world does "coming soon" mean over a year and counting? I honestly do not like the direction this company is going.

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hami1car

Participating Frequently

I'm also experiencing major sluggishness in InDesign CC. 12 Core Xeon MacPro with 32GB RAM, 1GB Radeon. Running 10.6.8.

Exporting the same file to an IDML and opening in CS6 result in quick, smooth scrolling and interactivity. I guess it's back to CS6 until this is resolved.

Yesterday I discovered that Photoshop can't open quicktime movies any longer (on SL). After Effects CC doesn't run on my system. Bridge was gutted, and just got it's output functionality back. I'm really at a loss now for why I had my organization purchase the CC update.

UPDATE:

After closing all my apps, rebooting and restarting InDesign CC, the sluggishness mostly went away. Not sure why it was performing so poorly while CS6 operated well under the same conditions, but there you go.

Eduardo Moura

Participating Frequently

This problem is not specific to Apple hardware or even notebooks, as I'm on a Windows 7 x64 desktop PC (16GB RAM, Core i7, nVidia GTX 550 Ti) and I experience all the above mentioned symtoms.

Also, as others have reported, InDesign CS6 was much faster with this same specs.

It's really frustrating to have all this firepower available and still see InD taking up to 5-10 seconds to draw anything on screen, even with "fast display" performance mode turned on.

I really hope Adobe adresses these issues as soon as possible, or it will be another nail on CC's coffin. It's bad enough that I've been paying the subscription since May and still no sign of their advertised Creative Cloud file sync with desktop or the offline TypeKit fonts. Both features are now annouced as "future update", but a few monts back they were among the top selling points.

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Tom Theys

Participating Frequently

The same here, CS6 is working fast and CC in really slow. I also work on Win7 64-bit with Core i7, 32GB RAM and Quadro 4000, so it's not OS related.

What bugs me the most is text selection. Selecting text, adjusting font or typing text is just to slow for words. Come on, waiting for text to be typed or selected, that's just one thing that needs to be really fast on a DTP program. Also scrolling between pages, opening, moving photos is so slow. I'm glad I still have CS6 still installed. Please fix this issue asap Adobe

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TAHeyOne

Participating Frequently

Strange thing is even knocking the display resolution down to 1920x1080 and dropping the detail to fast shows no improvement at all. I'd expect if it was getting lag on 2560x1440 that reducing pixels and therefore the stress on the card id see some change.

Also checking Activity Monitor the CPU% is never getting above 45% whereas with CS6 its pushing close to 80% when im moving around the pages.

Guess something else is going on somewhere.

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E_SNOW

Participant

I just upgraded to CC from CS6 and there's exactly the same problems as those described above. I don't even have a retina display and it still lags when I run the app in Fast Display that kills the images and blurs the text. Obviously nothing to do with retina. Quite disappointing... I'm running 2012 iMac, 3.4ghz i7, 32gb ram and latest mountain lion.

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Jon Snidal

Participating Frequently

I have applied updates last night (Windows 8.1) and this morning (Mac OS X 10.8.4) that seem to have alleviated some of the problems. No update of late for OS X 10.6.8, tho, so it still sucks. I hope Adobe have got one in the works!

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derfritz

Participant

I suffer from the same things. On my new Retina MBP, ID CC is unusable for me, whereas ID CS6 works great. Even when I deactivate the retina resolution (in finder, go to application, file information), ID keeps on being sluggish.

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Intentionally Creative

Inspiring

Upon installing Indesign CC I noticed some of the very same lags and sluggishness that others have reported. Needless to say I was quite disappointed. What I discovered though is that that my Wacom Intuos 5 does not work well with this version of Indesign. The touch response is decently snappy but when trying to use the pen the response is very slow. As a side note I do have the most recent drivers installed for the tablet and am running on a Windows 8 pro system, 12gb of memory, i7 processor, GeForce GT 640m graphics card. For now I have set the tablet aside while working in Indesign to make it at least somewhat useable.

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InTheAether

Participant

I have found that setting the system display setting to "Scaled" has an effect on performance. I find that if set to "Best for Retina" the performance is ok. Its a pity because i find the indesign interace a little big, i would prefer more pasteboard.

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aimbush studio

Participant

I just upgraded to CC. It is painfully slow on my retina. When i duplicate a page it takes 3-7 seconds to render all the textfields. Srolling isn't possible at all (like 5 Frames per second) and moving an object sometimes takes 1-2 seconds to be rendered in place.

Photoshop and Illustrator work like charm!! Even faster than CS5 or 6.

@ Marc VerMulen

You mentoined that it might be connected with the retina resolution. I have to disagree. The graphic card is capable of rendering a lot more pixels than the 4 times of the standard MBP.

I'm running a Macbook Retina, 2,7 GHz i7, 16 GB Ram, Mountain Lion (latest).

I'm experiencing these problems with converted CS6 files and newly created ones.

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Eugene Tyson

Community Expert

Best policy when moving older files to newer versions is to Export the CS6 document as an IDML file - and open that in InDesign CC.

However, you've made changes to this document - which is a pity that you can't go back

I would suggest using File>Save As>IDML from InDesign CC and then open that and see if it fixes the issue.

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freegravityAuthor

Participating Frequently

Thanks for the tip Eugene, but that didn't work. I still had the original doc in CS 6 so I saved it out as a IDML file and then opened it in CC and I still got that slow scrolling. Hopefully this is just a glych, as you say, between CS 6 and CC. If CC behaves as expected for new documents that would be great. When I get a chance I'll create a new document and see if the scrolling is fast. I'll report back.

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freegravityAuthor

Participating Frequently

I made a doc with nothing in it and had 30 normal size pages. The scrolling was fine. Once I'm finished with this project maybe I'll recreate the doc from scratch and see what happens. I just hope that CS 6 doesn't out preform CC with huge page sizes because CS 6 was awesome and had super fast performance.

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