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InDesign CC2017

New Here ,
Nov 03, 2016 Nov 03, 2016

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Bonjour,

Je viens d'installer la mise à jour de InDesign CC2017 ET IMPOSSIBLE de travailler, gros bug, ça plante toutes les 5 minutes ! Obliger de "forcer à quitter" l'application!!!!! HELP, it is very urgent!

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Adobe Employee ,
Nov 03, 2016 Nov 03, 2016

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Hi,

Please tell us few things:

1. Operating System?

2. At what step it crashes?

3. Does it crash or hangs?

4. Have you tried deleting your cache and preferences and relaunching InDesign?

Thanks

-Anshul

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New Here ,
Nov 03, 2016 Nov 03, 2016

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Alors je travaille sur Mac, système OSX Yosemite 10.10.5

Il ne crash pas au démarrage mais il bloque quand je commence à travailler, dès que je sélectionne du texte.

Je travaille avec Suitcase fusion6, j'ai désactivé toutes mes polices et n'ai aucune police avec caratères spécifiques.

J'ai redémarré mon ordinateur.

Quand vous parlez d'effacer le cache et préférences, vous parlez du Mac en général ou spécifique à InDesign?

Après observation, j'ai remarqué que cela bloquait quand je sélectionne un endroit où il y a une tabulation…

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Community Beginner ,
Nov 03, 2016 Nov 03, 2016

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Hello' i`ve got the same problem.

in the previous version in 2016, there were no such problems never.

i`m on PC win 10, icore5,  3 terra

I'm doing a double click on the text field to make changes in silobus and crash the program.

I try to open the IDML file and software crash

what kind of cache clean?

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Adobe Employee ,
Nov 03, 2016 Nov 03, 2016

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Hi CCE and Ksania,

As emailed you on your IDs, please try those steps and let us know the results.

Thanks

-Anshul

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