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InDesign CC2019

New Here ,
Oct 24, 2018 Oct 24, 2018

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Hallo zusammen,

arbeite am Mac und habe auf CC 2019 up-gedatet - seither läuft nichts mehr, die Suche funktioniert nicht, alles ist unendlich langsam, immer wieder kommt die Meldung InDesign reagiert nicht und dann gehts kurz und dann wieder nicht.

Ich habe bereits deinstalliert und neu installiert, bringt aber nichts. Was kann ich tun?

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correct answers 1 Correct answer

Adobe Employee , Oct 24, 2018 Oct 24, 2018

Hi,

Please can you try to replace/trash your InDesign preferences and cache.

Troubleshooting 101: Replace, or "trash" your InDesign preferences [2009 Outdated & Locked]

-Aman

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Adobe Employee ,
Oct 24, 2018 Oct 24, 2018

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Hi,

Please can you try to replace/trash your InDesign preferences and cache.

Troubleshooting 101: Replace, or "trash" your InDesign preferences [2009 Outdated & Locked]

-Aman

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Adobe Employee ,
Nov 02, 2018 Nov 02, 2018

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Hi Petra,

I would like to know if resetting preferences worked for you, or the issue still persists.

Kindly update the discussion if you need further assistance with it.

Thanks,

Srishti

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New Here ,
Nov 21, 2018 Nov 21, 2018

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Hello Srishti,

I could not reset the preferences because I did not find one on my machine. But overnight "a miracle happened" and it works now.

Thank you.

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