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InDesign Character and Paragraph panels not working

Explorer ,
Jul 06, 2022 Jul 06, 2022

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Screenshot 2022-07-06 at 18.01.24.png

I have an issue where my Character and Paragraph panels now don't display any information.  The Paragraph panel stopped working a couple of weeks ago and my Character panel stopped working today.

 

I can highlight the text and the properties show in the top panel (when in Essential Classic view), but the individual panels remain blank.

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correct answers 1 Correct answer

Community Expert , Jul 06, 2022 Jul 06, 2022

UI problems are often Cache related. You might try deleting your Caches folder before Preferences— if it’s the Caches you won’t have to rebuild your prefs.

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Community Expert ,
Jul 06, 2022 Jul 06, 2022

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Try to reset preferences: quit InDesign and relaunch it while holding down the Shift, Ctrl and Alt keys [Windows], Shift, Ctrl, Alt and Cmd keys [Mac] until you see a warning message asking for confirmation.

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Advisor ,
Jul 06, 2022 Jul 06, 2022

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Standard troubleshooting would be to delete/rebuild preferences: https://creativepro.com/rebuilding-indesign-preferences/

Or, clear the caches, see Bill Silbert's 2nd post, not the one marked as correct answer (which was for deleting preferences): https://community.adobe.com/t5/indesign-discussions/need-to-clear-indesign-cc-2019-cache/m-p/1052374...

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Community Expert ,
Jul 06, 2022 Jul 06, 2022

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UI problems are often Cache related. You might try deleting your Caches folder before Preferences— if it’s the Caches you won’t have to rebuild your prefs.

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Explorer ,
Jul 07, 2022 Jul 07, 2022

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Thank you Rob - This worked.

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Enthusiast ,
Jul 07, 2022 Jul 07, 2022

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What helps me, because it sometimes happens to me too, is to double-click twice on the title of the palette (i.e. the window closes once and the next time you double-click, the window appears again - and its contents).

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New Here ,
Nov 18, 2022 Nov 18, 2022

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In the lastes InDesign this is happening at least once a week, on multiple computers.

We have trashed both Caches and Preferences and it only last a day or two. Then Panels start corrupting and within a day or say Indesign will shut down with a Serious Error.

Others havng this issue?

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New Here ,
Jul 27, 2023 Jul 27, 2023

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Yep same problem here. It's a bug for sure.

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