InDesign Constantly Crashing

Forum|Forum|1 year ago
October 17, 2024
11 replies
12556 views

I am having issues with InDesign 2025 constantly crashing. I even installed older versions in an effort to solve the problem. When I open the application, it freezes, and I have to force quit to close it. It is completely unusable. I have a new desktop computer running Windows 11, enough RAM and a high-speed internet connection. I have uninstalled and reinstalled. Furthermore, I cannot download or open my creative cloud files. It simply says: "Download failed". Any ideas?

Show previous replies

Vivek-Sharma

Community Manager

Hi, Sorry for the trouble. Please try the steps mentioned in the links given below:-
InDesign crash on Launch
InDesign crashes while working on a document

^VS

P

Palace Lady

Participant

I have the exact same problem, ever since that update (that I didn't ask for, all of a sudden Indesign 2024 was gone). And so no, Adobe, your solutions are not working, and I shouldn't have to look for them anyway, just make a product that works!

Abhishek Rao

Community Manager

Hi @Palace Lady,

I understand how frustrating it can be when a sudden update causes disruptions. I'm here to help! Let's try to get this sorted.

Please follow the steps outlined in these articles, which address common performance and crashing issues:

1. [Resolve Slow Performance and Unexpected Behavior](https://adobe.ly/3C6SvD2)
2. [Troubleshooting InDesign Crashes](https://adobe.ly/3YAdAP3)

These guides provide detailed troubleshooting instructions that have helped many users resolve similar issues.

If the problem persists after following these steps, let me know, and we can explore additional solutions together!

Best,
Abhishek

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded