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tzach5C4A
Participating Frequently
June 28, 2023
Answered

indesign crach when exporting to PDF

  • June 28, 2023
  • 2 replies
  • 413 views

Hello everyone,
I try to export an INDD file to PDF, and the software crashes.
Before I was able to export, but now I changed something in the file, and it crashes when I touch the first box in the thread.
Even when exporting to IDML, the software crashes.
I would appreciate your assistance.

    This topic has been closed for replies.
    Correct answer Steve Werner

    Tell us more about your system: Please tell us what operating system (exactly) you're running. Please tell us (exactly) what InDesign version you're using.

     

    Is this one file it happens to or all InDesign files. If one file, there could be corruption in the file: Save the file as an IDML file (File > Save As > InDesign CS4 or Later [IDML]. Then reopen the IDML to see if it fixes the problem.

     

    It it happens with all files, then try restoring your preferences and caches. Here's how:

     

    https://www.rockymountaintraining.com/adobe-indesign-rebuilding-preferences-cache/

    2 replies

    AlanGilbertson
    Community Expert
    AlanGilbertsonCommunity Expert
    Community Expert
    June 29, 2023

    Not sure what you mean by "touch" the first box (text frame?). Do you mean selecting the frame or trying to edit the text?

    If you can't even export to IDML without a crash, reset your InDesign preferences. Follow the instructions in Steve's post. Let us know what happens.

      T
      tzach5C4AAuthor
      Participating Frequently
      July 4, 2023

      thank you all. I've restored preferences and caches, and all goes great!

       

      Steve Werner
      Community Expert
      Steve WernerCommunity ExpertCorrect answer
      Community Expert
      June 28, 2023

      Tell us more about your system: Please tell us what operating system (exactly) you're running. Please tell us (exactly) what InDesign version you're using.

       

      Is this one file it happens to or all InDesign files. If one file, there could be corruption in the file: Save the file as an IDML file (File > Save As > InDesign CS4 or Later [IDML]. Then reopen the IDML to see if it fixes the problem.

       

      It it happens with all files, then try restoring your preferences and caches. Here's how:

       

      https://www.rockymountaintraining.com/adobe-indesign-rebuilding-preferences-cache/

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