InDesign Crashes and Won't Force Quit - Mac needs reboot

Forum|Forum|7 years ago
April 11, 2018
4 replies
3664 views

Hi there

I'm having an annoying issue with InDesign on my MacBook Pro. Basically, InDesign will crash 'spinning wheel' and I'll have to force quit but it doesn't force quit, although the programme disappears. It's still visible in the force quit window although the programme can't be used or seen. Looking in the activity monitor InDesign doesn't not appear to be running. The only thing that appears to resolve the issue is rebooting my laptop, this is annoying, for example I'm currently downloading some files which I don't want to interrupt so I can't work on InDesign until this completes.

I'm using High Sierra 10.13.2 InDesign CC is up to date.

Any assistance with this would be great.

Thanks, Jo

This topic has been closed for replies.

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amdc101

Participant

Same issue for me, I am all up to date on softare and OS, but I have a very large file which cerashes, and then InDesign remains in the Force Quite window, even though it is greyed out on the activity Monitor. And then I can't even do a restart without holding down the button on my iMac.

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Alison5CB7

Participant

I'm having the same issue exactly. When I do reboot via the button the problem is persisting. My iMac is only a few months old and I am on Adobe 2021.

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amdc101

Participant

Im up to date indesign 2021, and this keeps happening, this time I tried to cancel a background task which got stuck ,that didn't quite tried force quit still doesnt quit tried Actvity manager to force quite still doesn;t quit?

Getting a bit annoyed by this now, its been happening quite regulalry for a few weeks.

Sacha Heck

Participant

Hi,

I have the same problem on iMac with Catalina 10.15.4. InDesign disappears but stays inside the Force Quit Window and you cannot restart InDesign. Only solution seems to be a complete restart of the computer. But then, you may have lost data and the temporary file/version ... 😞

Kind regards,
Sacha Heck

melissac60719684

Participant

I'm having this EXACT same issue. Never happened before and has happened 3x today so far... what's going on?

lrlyme

Participating Frequently

I have been having the same issues for over a year now. It sometimes also happens in Illustrator. I am up to date on all software updates. Running Catalina 10.15.7 on a 2015 imac with 24gb of memory. This situation has been a workflow killer. Adobe please respond to this issue!