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Everytime I click the Hyperlinks panel InDesign crashes.
I have tried resetting InDesign preferences, but no luck. I have a large document with many links I can no longer work on.
Any help gratefully received.
Jess,
I have just received an email from Adobe support, and this has worked for me.
InDesign CC 2017 crashes on macOS
Hope it works for you.
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You could try to uncheck the auto URL check:
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I have tried on another installation on a different machine - still crashes.
It appears to be just the one document. If I open a new document, the hyperlink panel works.
I have saved as .idml and re-opened, but still crashes.
Any help gratefully received.
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I can amend the hyperlinks if I right-click on the text and use the contextual drop-down menu, but the Hyperlinks panel cannot be opened without crashing.
It appears to be the same problem as this user
Re: Hyperlink editing broken in latest release
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Me too. Yesterday I abandoned a document because of a hyperlink that I narrowed down to a lower case w I couldn't unlink or replace the text. Such a pain. I tried the IDML and back to INDD thing, I have uninstalled and re-downloaded InDesign 17, and my new document is crashing now. I'm yet to narrow it down to which link it is but it's the hyperlinks panel.
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Jess,
I have just received an email from Adobe support, and this has worked for me.
InDesign CC 2017 crashes on macOS
Hope it works for you.
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I've just started having this problem with some docs. When I click on the link other users have shared, it just says the issue has been fixed without prooviding any background or tips, which obviously isn't very helpful. If anyone has any ideas, please let me know 🙂 Thanks!
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Hi piratejabez,
hm, let's see…
The "This issue is fixed" page was updated Jul 15, 2021.
This could point to a bug fix that was done with InDesign 2021 version 16.4.0.55.
What's your exact version of InDesign?
What's your operating system?
Regards,
Uwe Laubender
( ACP )
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Hi Uwe, I usually keep my CC apps updated within a week or so of release. My current InDesign is 17.0.1. Mac OS 11.6 Thanks 🙂
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Quick update, this issue has resolved for me, probably back in 12/21 or 1/22.
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Hi,
Thank you for reaching out and confirming that it was resolved. Feel free to reach out if you need further assistance.
Thanks
Rishabh
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Having trouble resolving this issue. I've tried updating InDesign, udpdating my OS, saving new files and opening in older versions. Anyone help is appreciated!
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Hi,
Sorry to hear about the trouble. Can you confirm the version of InDesign & OS? Also, if it is happening with specific or multiple files? We'll try our best to assist you with this.
Thanks
Rishabh
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Hi @Rishabh_Tiwari ,
Thanks for your response. I am on InDesign 2024 19.3 and MacOS Ventura 13.5.2.
Best,
Camila
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Thank you for sharing the details. Is this happening on a specific file or multiple files? Can you also try updating macOS to 13.6 and see if that resolves the issue?
Thanks
Rishabh
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