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SBrad249
Inspiring
October 19, 2023
Answered

InDesign Crashes (Links Error)

  • October 19, 2023
  • 1 reply
  • 321 views

Hi everyone (anyone!),

 

InDesign Verion: #18.3


I have been working on a large InDesign 'ordering' file which is subsequently exported as a PDF and then used, through PDF form creation to be a 'submitted email file'.

As this has many products and changes 'reasonably feqauently', I have many updates/additioas/removals from this InDesign file.  There are a many small thubnail images to make the form more interesting and intuitive but recently had an issue where 26 links were not found.  I still have the images, but on trying to 're-link' anything the program crashes.

If I click Window>Links, InDesign immediately closes.

If I choose not to try to re-link the images, then I can update and change the file as usual so all is not lost... and any images that are by way of error 'low-res' is fine as I save the PDF as a 'reduced size file' anyway, so having a slightly pixellated image is fine... but it is annoying, and I would like to rectify this before I possibly get an instance of the filel not opening at all (it took a long time to create!).

 

I am even fine to create new links or introduce new images in case there is an issue with the source image file... but the program will not allow it.

 

I do get an error message when I start the program stating thet 'the file may be damaged - do I want to open it anyway?' - and clicking OK, opens the file fine.

 

 

Thanks - any help would be appreciated.

    This topic has been closed for replies.
    Correct answer Rishabh_Tiwari

    Hi @SBrad249,

     

    Sorry to hear about the trouble. Please try the suggestion shared in this discussion. Please also take a back-up of the file before troubleshooting. Let us know how it goes.

     

    Thanks

    Rishabh

    1 reply

    Rishabh_Tiwari
    Community Manager
    Rishabh_TiwariCommunity ManagerCorrect answer
    Community Manager
    October 20, 2023

    Hi @SBrad249,

     

    Sorry to hear about the trouble. Please try the suggestion shared in this discussion. Please also take a back-up of the file before troubleshooting. Let us know how it goes.

     

    Thanks

    Rishabh

    S
    SBrad249Author
    Inspiring
    November 22, 2023

    Hi @Rishabh_Tiwari ,

     

    Thanks for taking the time to deal with this - it is very much appreciated.

    And it worked.  Saving it as a IDML file allowed me to open it without crashes... I was then able to successfully restore the links and save back as an INDD file.

     

    My fault... I had set the links initially and then moved the images from my downloaded folder into a Dropbox folder.

    Note to self... "Do the housekeeping first, then set the links!"

    Thanks again

    Simon

     

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