3 Pinned Replies
Hello everyone,
Thanks for sharing the details. I tested this issue on macOS Sequoia and Windows 11 but was unable to reproduce it. Based on reports from users in this thread, updating to the latest Sequoia version has helped resolve the issue. I recommend giving that a try.
Thank you to the experts for their insights and suggestions! Adding to it, were any of you able to submit a crash report via the Adobe Crash Reporter dialog box? If not, please submit the report, ensuring you include your
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Hey everyone,
Thanks for your patience. I checked with the product team, and they confirmed that a bug was already logged for this issue, and the fix is included in the latest InDesign PR build.
If you’re still experiencing crashes when using Option + Drag, I’d highly recommend testing the PR build to see if it resolves the issue. You can access it by following the steps in this blog: How to Join the Creative Cloud Prerelease Program
Give it a shot and let me know if it helps! Looking forward
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Hi everyone,
The InDesign 20.2 update is now fully rolled out and available for download. If you’re still experiencing crashes when using Option + Drag, I would highly recommend updating to 20.2 and testing again. Let me know if the issue persists!
Also, we’ve seen some reports of InDesign 20.2 crashing when closing documents, and the product team has isolated the issue to a conflict with the Typeface app. If you're using Typeface, please check out this thread: 20.2 Update - InDesign Crashes a
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Replies
I get the logic, but as a user I think it's easier to stomach that your computer is out of date if the thing that doesn't work is some fancy new feature, whereas this is a basic function that worked fine before and shouldn't be difficult for an older computer to perform.
By TomHolmes_G&I
Not sure how else to interpet your post. I read it as: with new versions, new features may not work but old features should still work (in the NEW version). Please clarify.
I get the logic, but as a user I think it's easier to stomach that your computer is out of date if the thing that doesn't work is some fancy new feature, whereas this is a basic function that worked fine before and shouldn't be difficult for an older computer to perform.
By TomHolmes_G&I
Just to try help a bit and with @Dave Creamer of IDEAS explantion I just wanted to expand on it a bit.
I'm not an adobe employee, I'm a user like most people here. And I'm not a software or hardware engineer, but I've been around for 30 years and get what it's about.
I totally get the frustration. While it might seem like a basic function, duplicating text or object frames, should work the same on any machine, software updates often involve deep changes behind the scenes. Even if the user-facing feature hasn't changed, the underlying code may be reconfigured to integrate with new systems or take advantage of recent performance optimisations that may not be there any longer or maybe updated.
For example, updates can include revamped memory management, updated graphics pipelines, or tighter integration with cloud services and modern OS features. These changes are often designed with the latest hardware in mind, which means they may push older systems to their limits. An operation that was lightweight in a previous version might now trigger additional processes that require more resources. In effect, newer software versions are optimised to run on newer hardware and operating systems, so older computers might struggle to keep up even for basic functions.
This isn't about adding extra features for the sake of it, but rather reworking existing ones to improve overall performance and compatibility with evolving technologies. Unfortunately, this can mean that if your computer is a few years old, some tasks that used to work flawlessly may now be less efficient or even unstable.
I literally just want to be able to duplicate items using the option key Tom and Dave. Which is why I have rolled back my main InDesign install to 20.0.1 and also installed the beta 20.1, both of which it works fine, it’s only the main stable branch 20.1 where it is broken. I’ll update my OS as soon as InDesign stops allowing me to install/use it for major revisions such as 2026, until then the basic features should work fine and if there is a basic bug it should be looked into and fixed and that is all I wanted my topic to bring awareness to was that there is a bug in 20.1 that others have clearly reproduced that when you use the option key + drag to duplicate an object or page, it crashes the program. I have brought this to the attention of the team and have done all I can from there and will just check in every minor revision to see if it is fixed going forward, otherwise I will keep using the last known working version for my use case. Thanks.
By mike.kinkopf
As I said to @TomHolmes_G&I only update OS (mac or windows) when you ahve to and turn off auto update for Adobe products.
Roll back to the version that worked and keep going. You can read my post to them regarding the same thing about updating.
I don't have an answer - except it's up to you if you want to update Adobe or your OS - and my advice would be to turn off any auto updates - and test thoroughly before committing.
That does make sense, and I've tried to clarify above what I was trying to express. I think with the blunt 'upgrade your OS' or 'downgrade your InDesign' responses, it's not clear if Adobe literally can't fix the bug, or just can't be bothered to. If it's the former, then fair enough, if it's the latter then it's not great service.
By TomHolmes_G&I
Yeh, I turn off updates, OS (windows and mac) and turned off auto update for adobe products.
I test thoroughly before switching. I'm on 2022 at the moment, and have 2023 and testing that periodically and should move soon to it.
Then next year or year after I'll move to 2024.
All the while I have to keep the OS updates turned off - that's another testing round.
Basically, get a system that works, and stick with it. I have no reason to update to a newer version yet.
But I have them installed if somone wants something or need something tricky doing that maybe newer versions can help with.
All in all - I hope that helps.
[...] literally can't fix the bug, or just can't be bothered to. [...]
By TomHolmes_G&I
Unfortunately, both - depends on the severity of the "problem" - but it's rather "normal".
If it affects only a few people - with their specific software / hardware configurations - then it's at the very end of the list of priorities.
If it affects 99% of users - it's at the very top.
I am having the exact same issue. Not sure if I can go back to a previous InDesign version?
By PrivateLabelDynamics
I assume you're using InDesign 20.1? You can go back to an earlier 20.x version (find InDesign in Creative Cloud, then Other Versions menu).
You can also install InDesign 2024 from there if needed.
I am having the exact same issue. Not sure if I can go back to a previous InDesign version?
By PrivateLabelDynamics
You can always go back to a previous version - either minor or major.
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