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Sandra31701861t373
Participant
September 5, 2024
Question

InDesign Crashes on Startup Every Time on MacBook

  • September 5, 2024
  • 2 replies
  • 162 views

Ich arbeite mit InDesign problemlos auf meinem iMac.
Auf dem Macbook stürzt ID nach dem Start sofort ab. Ich deinstalliere dann die ID-Version und installiere sie wieder neu. Dann funktioniert das Programm bis zum nächsten Schließen. Dann geht es wieder von vorne los.

Vielen Dank für Hilfe // Sandra

 

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2 replies

leo.r
Community Expert
leo.rCommunity Expert
Community Expert
September 5, 2024

If you're on Ventura or Sonoma, make sure they're updated to their latest version. If it's not the case, then @Abhishek Rao has offered additional suggestions.

Abhishek Rao
Community Manager
Abhishek RaoCommunity Manager
Community Manager
September 5, 2024

Hi @Sandra31701861t373,

 

I’m sorry to hear about the crashes you’re experiencing. To help resolve this issue, could you please provide the following details?

1. What version of InDesign are you using?
2. What version of macOS is installed on your MacBook?
3. Are you using any Adobe Video creation BETA applications?

 

As a first step, try resetting InDesign preferences. To do this, hold down Shift + Option + Command (Mac) while launching InDesign. Reference: Set preferences in Adobe InDesign

 

This can often resolve startup issues.

 

Looking forward to your response!

 

Thank you, 
Abhishek Rao

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