Indesign crashes SMB server connection

Hi,

I noticed that the connection problem was not only connected to Adobe Products. Other applications could not save files to the smb servers. After a few days the connection problem was gone. But one of my two smb-servers was still not working fine. Files I would save to it, dissappear. After disconnecting the server and remounting it they would appear again.

Our IT departement told me both servers run on the same smb protocol.

I then contacted our local Mac-Store for help. They typed some wild commands into the terminal (which i can't recall anymore) and the servers would not connect at all. Then they deleted the nsmb.conf file from the system and the servers connected again. The problem with that one server still remains.

Hi there,

Sorry to hear about your trouble. I agree with @Eugene Tyson. This generally happens due to network connectivity issues that prevent InDesign from reading or writing to open files. Then a protective shutdown occurs. The shutdown can appear to be a crash or unexpected quit. However, it is intentional behavior to protect from data loss. I would suggest you work with your IT department to resolve network connectivity issues. Otherwise, copy files to a local drive before opening with InDesign. I hope it clarifies!

Regards,

Anshul Saini

Sounds like a server issue to be honest.

Not sure what the issue is - but could be some permissions.

Without seeing the server configuration it's impossible to know.