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Daniel29191313odcs
Inspiring
May 17, 2023
Answered

Indesign crashes

  • May 17, 2023
  • 2 replies
  • 1876 views

Hello, Indesign wont load and it says that an error has occurred. I was exporting documents to PDF and at 70% it crashed. Please help. I have to submit work tomorow!!!

This topic has been closed for replies.
Correct answer Daniel29191313odcs

Yeah, the more RAM and sufficient spare hard disk capacity will make a difference to effectively processing large files.

Why did you choose "High Quality Print" for the PDF preset?


Just to make the work look the best with high quality thats all, I just completely underestimated how large the file would be. But its all sorted now 🙂 Thanks for the help. Much appreciated.  

2 replies

Derek Cross
Community Expert
Derek CrossCommunity Expert
Community Expert
May 18, 2023

Hi Daniel – How much RAM and spare hard disk capacity do you have on your system?

(Please delete the first image you posted as it contains personal contact information – not wise on a public forum!)

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Daniel29191313odcsAuthor
Inspiring
May 18, 2023

Ok will do! And I have 16GB ram and 256 GB. 

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Daniel29191313odcsAuthorCorrect answer
Inspiring
May 18, 2023

Yeah, the more RAM and sufficient spare hard disk capacity will make a difference to effectively processing large files.

Why did you choose "High Quality Print" for the PDF preset?


Just to make the work look the best with high quality thats all, I just completely underestimated how large the file would be. But its all sorted now 🙂 Thanks for the help. Much appreciated.  

Robert at ID-Tasker
Robert at ID-Tasker
Legend
May 17, 2023

Try resetting preferences - or if it won't help - do a clean install:

 

https://community.adobe.com/t5/indesign-discussions/reset-indesign-preferences-and-other-troubleshooting/m-p/11990234

 

 

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    Daniel29191313odcsAuthor
    Inspiring
    May 17, 2023

    it started to export till the very end and then. said "Adobe indesign has run out of disk storage for temporary database files. but i dont understand as i have 

    Robert at ID-Tasker
    Robert at ID-Tasker
    Legend
    May 18, 2023

    As you have what? What is the configuration of your computer? 

     

    Try exporting in smaller chunks. 

     

    How big is your INDD file? Have you been doing only Ctrl+S or Save with a new name to clean your INDD file? 

     

    What is the total size of your linked files?

     

    Try to do a Package of your project And then try to export PDF again from this new location.

     

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