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Indesign crashes

Community Beginner ,
Dec 04, 2024 Dec 04, 2024

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I work under indesign 2023 and the application just crashes. So I uninstalled it from creative cloud but couldn't reinstall it because the previous versions are no longer offered. I cannot install the new version because I am under Catalina. I'm very bothered because I have to finish a project to send to the printer tomorrow morning and I can't work anymore. can you help me?

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Community Expert ,
Dec 04, 2024 Dec 04, 2024

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What is the full version of your operating system? How much RAM do you have? Do you have Magnet installed?

How old is the computer? Can you upgrade to a newer operating system?

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Community Beginner ,
Dec 04, 2024 Dec 04, 2024

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I can't upgrade to a newer version because my computer is almost 10 years old. I'm running Catalina, I don't have the exact version of iOS in mind. I worked on indesign for a good part of the day and the app started to crash at the end of the day. I was working on a magazine project to finish by tomorrow morning. I don't know how I'm going to do it. thanks for your help!

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Community Beginner ,
Dec 04, 2024 Dec 04, 2024

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Are older versions of InDesign no longer available on Creative Cloud?

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Community Expert ,
Dec 04, 2024 Dec 04, 2024

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Only the current and previous versions are available. That means 2024 and 2025 now. If you had come here before uninstalling 2023 someone might have been able to help. But that's water under the bridge.

 

I'm sorry, but you'll need a new computer if you can't upgrade past Catalina. 

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Community Beginner ,
Dec 04, 2024 Dec 04, 2024

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Oh damn, I'm lost. thank you for your feedback.

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Community Beginner ,
Dec 04, 2024 Dec 04, 2024

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I have 12 go RAM and i haven't installed magnet.

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Community Expert ,
Dec 04, 2024 Dec 04, 2024

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while 12 GB is officially supported, it's barely enough to keep InDesign afloat. 

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Community Expert ,
Dec 04, 2024 Dec 04, 2024

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I know that many users successfully install newer systems on unsupported Macs by using OpenCore Legacy Patcher:

https://dortania.github.io/OpenCore-Legacy-Patcher/

 

In which case you should be able to use the latest InDesign versions.

 

I personally don't have any experience with OCLP and only post it as a general info which you may or may not find useful. If you want to know more I recommend to check forums on MacRumors.com - there are many active discussions on OCLP there.

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Community Beginner ,
Dec 04, 2024 Dec 04, 2024

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Thanks, I'll go check that out!

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Adobe Employee ,
Dec 05, 2024 Dec 05, 2024

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Hi @tatasimon,  

 

Following up to see if you were able to make any progress with the issue. Were you able to explore the OpenCore Legacy Patcher (OCLP) as suggested, or find an alternative solution for your Mac's compatibility with newer InDesign versions?  

If you're still facing challenges, feel free to share any updates or additional details, and we can look into other potential workarounds to help you meet your deadline.  

Looking forward to hearing from you!  

 

Best,
Abhishek Rao  

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